Kenwood DRV-N520 Operation Manual - Page 36

Troubleshooting, Displayed Messages and Voice Guidance

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Troubleshooting Common Symptom Power does not turn on. Cannot record. Can I play recorded videos on a general-purpose program, such as Windows Media Player? Cause/Solution ååTurn on the accessories power (ACC) switch of the vehicle or start the engine of the vehicle. ・The fuse has blown. ååCheck the cords are not shorted and then replace the fuse with one of the same capacity. ・The connections of the power cord are incorrect. ååConfirm the connections with the dealer. ・An SD card is not inserted. ・An SD card of a capacity other than 8 GB to 32 GB is inserted. ・ An SD card that does not comply with the SDHC standards is inserted. ・The SD card is not formatted. ååInsert an SD card that can be used with the device into the SD card slot. ååIf necessary, format the SD card with the device. ・The internal temperature of the device is high. ååReduce the temperature inside the vehicle. The protection circuit operation will be canceled and recording will become possible. Videos may or may not play depending on your player software. Further, information, such as speed and position, may or may not be verified. Please use KENWOOD DRIVE REVIEWER, a program compatible with this device (P.31). Displayed Messages and Voice Guidance If any of the following messages appears, resolve the problem as described in the table below. Voice guidance is also played for messages with the * mark. message Cause/Solution No SD card inserted* • The power was turned on while no SD card was inserted. SD card error* SD card requires formatting* • The SD card was removed during recording. ååRefer to "Cards supported by this device" and then insert an SD card that can be used with the device into the SD card slot. (P.5) • An SD card that cannot be recognized is inserted. ååRefer to "Cards supported by this device" and then insert an SD card that can be used with the device into the SD card slot. (P.5) • The SD card is not formatted in a format that can be recognized. ååIf necessary, refer to "Formatting an SD Card" and then format the SD card with the device. (P.35) 36

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36
Troubleshooting
Common
Symptom
Cause/Solution
Power does not turn on.
å
Turn on the accessories power (ACC) switch of the vehicle or
start the engine of the vehicle.
・
The fuse has blown.
å
Check the cords are not shorted and then replace the fuse with
one of the same capacity.
・
The connections of the power cord are incorrect.
å
Confirm the connections with the dealer.
Cannot record.
・
An SD card is not inserted.
・
An SD card of a capacity other than 8 GB to 32 GB is inserted.
・
An SD card that does not comply with the SDHC standards is
inserted.
・
The SD card is not formatted.
å
Insert an SD card that can be used with the device into the SD
card slot.
å
If necessary, format the SD card with the device.
・
The internal temperature of the device is high.
å
Reduce the temperature inside the vehicle. The protection
circuit operation will be canceled and recording will become
possible.
Can I play recorded videos
on a general-purpose
program, such as Windows
Media Player?
Videos may or may not play depending on your player
software. Further, information, such as speed and position,
may or may not be verified. Please use KENWOOD DRIVE
REVIEWER, a program compatible with this device
(P.31)
.
Displayed Messages and Voice Guidance
If any of the following messages appears, resolve the problem as described in the table below.
Voice guidance is also played for messages with the * mark.
message
Cause/Solution
No SD card inserted*
• The power was turned on while no SD card was inserted.
• The SD card was removed during recording.
å
Refer to "Cards supported by this device" and then insert an
SD card that can be used with the device into the SD card slot.
(P.5)
SD card error*
• An SD card that cannot be recognized is inserted.
å
Refer to "Cards supported by this device" and then insert an
SD card that can be used with the device into the SD card slot.
(P.5)
SD card requires
formatting*
• The SD card is not formatted in a format that can be
recognized.
å
If necessary, refer to "Formatting an SD Card" and then format
the SD card with the device.
(P.35)