Kenwood KDC-HD262U User Manual - Page 13

Troubleshooting - wiring

Page 13 highlights

TROUBLESHOOTING CD / USB / iPod HD Radio General Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN PWR ON" appears. "PROTECTING SEND SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. Disc cannot be ejected. Noise is generated. Tracks do not play back as you intended them to play. "READING" keeps flashing. Elapsed playing time is not correct. Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 2) Reset the unit. ( 3) • Connect the antenna firmly. • Pull the antenna out all the way. Press and hold M to forcibly eject the disc. Be careful not to drop the disc when it is ejected. If this does not solve the problem, reset the unit. ( 3) Skip to another track or change the disc. Playback order is determined when files are recorded. Do not use too many hierarchical levels or folders. This is caused by how the tracks are recorded. ANDROID CD / USB / iPod Symptom Correct characters are not displayed (e.g. album name). "NA FILE" "NO DISC" "TOC ERROR" "PLEASE EJECT" "READ ERROR" "NO DEVICE" "COPY PRO" "NA DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Remedy This unit can only display uppercase letters, numbers, and a limited number of symbols. Make sure the disc contains supported audio files. ( 12) Insert a playable disc into the loading slot. Make sure the disc is clean and inserted properly. Reset the unit. If this does not solve the problem, consult your nearest service center. Copy the files and folders onto the USB device again. If this does not solve the problem, reset the USB device or use another USB device. Connect a USB device, and change the source to USB again. A copy-protected file is played. Connect a supported USB device, and check the connections. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 12) ENGLISH 13

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ENGLISH
13
Symptom
Remedy
CD / USB / iPod
Correct characters are not
displayed (e.g. album
name).
This unit can only display uppercase letters, numbers, and
a limited number of symbols.
“NA FILE”
Make sure the disc contains supported audio files. (
 
12
)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult
your nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
Reconnect the iPod.
Reset the iPod.
ANDROID
Sound cannot be heard
during playback.
Sound output only
from the Android
device.
Reconnect the Android device.
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
 
12
)
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
Adjust the volume to the optimum level.
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals
of the speaker wires are insulated properly. Turn the
power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
Sound cannot be heard.
The unit does not turn on.
Information shown on the
display is incorrect.
Clean the connectors. (
 
2
)
The unit does not work at all.
Reset the unit. (
 
3
)
HD Radio
Radio reception is poor.
Static noise while listening
to the radio.
Connect the antenna firmly.
Pull the antenna out all the way.
CD / USB / iPod
Disc cannot be ejected.
Press and hold
M
to forcibly eject the disc. Be careful
not to drop the disc when it is ejected. If this does not
solve the problem, reset the unit. (
 
3
)
Noise is generated.
Skip to another track or change the disc.
Tracks do not play back as
you intended them to play.
Playback order is determined when files are recorded.
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the tracks are recorded.