Kenwood KDC MP5032 Instruction Manual - Page 35

Troubleshooting Guide

Page 35 highlights

Troubleshooting Guide What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems. General ? The power does not turn ON. ✔ The fuse has blown. ☞ After checking for short circuits in the wires, replace the fuse with one with the same rating. ? There's a source you can't switch. ✔ There's no media inserted. ☞ Set the media you want to listen to. If there's no media in this unit, you can't switch to each source. ✔ The Disc changer isn't connected. ☞ Connect the Disc changer. If the Disc changer isn't connected to it's input terminal, You can't switch to an external disc source. ? The memory is erased when the ignition is turned OFF. ✔ The ignition and battery wire are incorrectly connected. ☞ Connect the wire correctly, referring to the section on (page31). ? The TEL mute function does not work. ✔ The TEL mute wire is not connected properly. ☞ Connect the wire correctly, referring to the section on (page31). ? The TEL mute function turns ON even though the TEL mute wire is not connected. ✔ The TEL mute wire is touching a metal part of the car. ☞ Pull the TEL mute wire away from the metal part of the car. ? Even if Loudness is turned ON, high-pitched tone isn't compensated for. ✔ Tuner source is selected. ☞ High-pitched tone isn't compensated for when in Tuner source. ? No sound can be heard, or the volume is low. ✔ The fader or balance settings are set all the way to one side. ☞ Center the fader and balance settings. ✔ The input/output wires or wiring harness are connected incorrectly. ☞ Reconnect the input/output wires or the wiring harness correctly. See the section on (page31). ✔ The values of Volume offset are low. ☞ Turn up the Volume offset, referring to the section on (page 10). ✔ The (page 24) is OFF. ☞ Turn it ON. ? The sound quality is poor or distorted. ✔ One of the speaker wires is being pinched by a screw in the car. ☞ Check the speaker wiring. ✔ The speakers are not wired correctly. ☞ Reconnect the speaker wires so that each output terminal is connected to a different speaker. ? The Touch Sensor Tone doesn't sound. ✔ The preout jack is being used. ☞ The Touch Sensor Tone can't be output from the preout jack. ? The Dimmer function doesn't work. ✔ The Dimmer wire isn't connected correctly. ☞ Check the Dimmer wire connection. ✔ The (page 23) is OFF. ☞ Turn it ON. ? The sound is not output from Subwoofer or it outputs the different sound. ✔ When "2ZON" of is set to ON. ☞ Turn OFF "2ZON" of (page10). ? Cannot set Dual Zone System of (page 11). ✔ CA-C1AX/ CA-C2AX is connected to KCA-S210A or other units. ☞ Connect the CA-C1AX/ CA-C2AX directly to this unit. ? The display blacks out while scrolling. ✔ is set to OFF. ☞ Refer to (page 23). English | 35

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English
|
35
Troubleshooting Guide
What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
General
?
The power does not turn ON.
The fuse has blown.
After checking for short circuits in the wires,
replace the fuse with one with the same
rating.
?
There’s a source you can’t switch.
There’s no media inserted.
Set the media you want to listen to. If there’s
no media in this unit, you can’t switch to each
source.
The Disc changer isn’t connected.
Connect the Disc changer. If the Disc changer
isn’t connected to it’s input terminal, You can’t
switch to an external disc source.
?
The memory is erased when the ignition is
turned OFF.
The ignition and battery wire are incorrectly
connected.
Connect the wire correctly, referring to the
section on <Connecting Wires to Terminals>
(page31).
?
The TEL mute function does not work.
The TEL mute wire is not connected properly.
Connect the wire correctly, referring to the
section on <Connecting Wires to Terminals>
(page31).
?
The TEL mute function turns ON even though the
TEL mute wire is not connected.
The TEL mute wire is touching a metal part of the
car.
Pull the TEL mute wire away from the metal
part of the car.
?
Even if Loudness is turned ON, high-pitched tone
isn’t compensated for.
Tuner source is selected.
High-pitched tone isn’t compensated for when
in Tuner source.
?
No sound can be heard, or the volume is low.
The fader or balance settings are set all the way to
one side.
Center the fader and balance settings.
The input/output wires or wiring harness are
connected incorrectly.
Reconnect the input/output wires or the
wiring harness correctly. See the section on
<Connecting Wires to Terminals> (page31).
The values of Volume offset are low.
Turn up the Volume offset, referring to the
section on <Audio Setup> (page 10).
The <Built-in Amp Setting> (page 24) is OFF.
Turn it ON.
?
The sound quality is poor or distorted.
One of the speaker wires is being pinched by a
screw in the car.
Check the speaker wiring.
The speakers are not wired correctly.
Reconnect the speaker wires so that each
output terminal is connected to a different
speaker.
?
The Touch Sensor Tone doesn’t sound.
The preout jack is being used.
The Touch Sensor Tone can’t be output from
the preout jack.
?
The Dimmer function doesn’t work.
The Dimmer wire isn’t connected correctly.
Check the Dimmer wire connection.
The <Dimmer> (page 23) is OFF.
Turn it ON.
?
The sound is not output from Subwoofer or it
outputs the different sound.
When "2ZON" of <Audio Setup> is set to ON.
Turn OFF "2ZON" of <Audio Setup> (page10).
?
Cannot set Dual Zone System of <Audio Setup>
(page 11).
CA-C1AX/ CA-C2AX is connected to KCA-S210A or
other units.
Connect the CA-C1AX/ CA-C2AX directly to
this unit.
?
The display blacks out while scrolling.
<Display Illumination Control> is set to OFF.
Refer to <Display Illumination Control> (page
23).