Kenwood KDC-X5200BT Instruction Manual - Page 26

Troubleshooting

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TROUBLESHOOTING CD/USB /iPod Radio General Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN POWER ON" appears. "PROTECTING SEND TO SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. Disc cannot be ejected. Noise is generated. Tracks do not play back as you intended them to play. "READING" keeps flashing. Elapsed playing time is not correct. "LOADING" appears when you enter search mode by pressing . Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 24) Reset the unit. ( 3) Connect the antenna firmly. Press and hold M to forcibly eject the disc. Be careful not to drop the disc when it is ejected. If this does not solve the problem, reset the unit. ( 3) Skip to another track or change the disc. Playback order is determined when files are recorded. Do not use too many hierarchical levels or folders. This is caused by how the tracks are recorded. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. CD/USB /iPod Symptom Correct characters are not displayed (e.g. album name). "NA FILE" "NO DISC" "TOC ERROR" "PLEASE EJECT" "NO DEVICE" "COPY PROTECTED" "UNSUPPORTED DEVICE" "UNRESPONSIVE DEVICE" "USB HUB IS NOT SUPPORTED" • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears. Remedy • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. Make sure the media contains supported audio files. ( 25) Insert a playable disc into the loading slot. Make sure the disc is clean and inserted properly. Reset the unit. If this does not solve the problem, consult your nearest service center. Connect a USB device, and change the source to USB again. A copy-protected file is played. • Check whether the connected device is compatible with this unit and ensure the file systems are in supported formats. ( 25) • Reattach the device. Make sure the device is not malfunction and reattach the device. This unit cannot support a USB device connected via a USB hub. The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. 22 ENGLISH

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22
ENGLISH
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN POWER ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated properly.
Turn the power on again.
“PROTECTING SEND TO
SERVICE” appears.
Send the unit to the nearest service center.
•
Sound cannot be heard.
•
The unit does not turn on.
•
Information shown on the
display is incorrect.
Clean the connectors.
(
24)
The unit does not work at all.
Reset the unit.
(
3)
Radio
•
Radio reception is poor.
•
Static noise while listening
to the radio.
Connect the antenna firmly.
CD/USB /iPod
Disc cannot be ejected.
Press and hold
M
to forcibly eject the disc. Be careful
not to drop the disc when it is ejected. If this does not
solve the problem, reset the unit.
(
3)
Noise is generated.
Skip to another track or change the disc.
Tracks do not play back as you
intended them to play.
Playback order is determined when files are recorded.
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the tracks are recorded.
“LOADING” appears when you
enter search mode by pressing
.
This unit is still preparing the iPod/iPhone music list.
It may take some time to load, try again later.
Symptom
Remedy
CD/USB /iPod
Correct characters are not
displayed (e.g. album name).
•
This unit can only display uppercase letters,
numbers, and a limited number of symbols.
•
Depending on the display language you have
selected
(
5)
, some characters may not be
displayed correctly.
“NA FILE”
Make sure the media contains supported audio files.
(
25)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem,
consult your nearest service center.
“NO DEVICE”
Connect a USB device, and change the source to USB
again.
“COPY PROTECTED”
A copy-protected file is played.
“UNSUPPORTED DEVICE”
•
Check whether the connected device is compatible
with this unit and ensure the file systems are in
supported formats.
(
25)
•
Reattach the device.
“UNRESPONSIVE DEVICE”
Make sure the device is not malfunction and reattach
the device.
“USB HUB IS NOT
SUPPORTED”
This unit cannot support a USB device connected via
a USB hub.
•
The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
•
“USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power
off and on (or reset the unit) before replacing with
another USB device.