Kenwood KMM-BT203 Instruction Manual - Page 24

Troubleshooting

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TROUBLESHOOTING USB/iPod Radio General Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN PWR ON" appears. "PROTECTING SEND SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. "READING" keeps flashing. Elapsed playing time is not correct. "LOADING" appears when you enter search mode by pressing . Correct characters are not displayed (e.g. album name). "NA FILE" Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 22) Reset the unit. ( 3) Connect the antenna firmly. Do not use too many hierarchical levels or folders. This is caused by how the files are recorded. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. Make sure the media contains supported audio files. ( 22) ANDROID USB/iPod Symptom "READ ERROR" "NO DEVICE" "COPY PRO" "UNSUPPORTED DEVICE" appears. "UNRESPONSIVE DEVICE" appears "USB HUB IS NOT SUPPORTED" appears. "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Remedy Copy the files and folders onto the USB device again. If this does not solve the problem, reset the USB device or use another USB device. Connect a USB device, and change the source to USB again. A copy-protected file is played. • Check whether the connected device is compatible with this unit and ensure the file systems are in supported formats. ( 22) • Reattach the device. Make sure the device is not malfunction and reattach the device. This unit cannot support a USB device connected via a USB hub. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 22) 20 ENGLISH

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20
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated properly.
Turn the power on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
•
Sound cannot be heard.
•
The unit does not turn on.
•
Information shown on the
display is incorrect.
Clean the connectors.
(
22)
The unit does not work at all.
Reset the unit.
(
3)
Radio
•
Radio reception is poor.
•
Static noise while listening
to the radio.
Connect the antenna firmly.
USB/iPod
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
This is caused by how the files are recorded.
“LOADING” appears when you
enter search mode by pressing
.
This unit is still preparing the iPod/iPhone music list.
It may take some time to load, try again later.
Correct characters are not
displayed (e.g. album name).
•
This unit can only display uppercase letters,
numbers, and a limited number of symbols.
•
Depending on the display language you have
selected
(
5)
, some characters may not be
displayed correctly.
“NA FILE”
Make sure the media contains supported audio files.
(
22)
Symptom
Remedy
USB/iPod
“READ ERROR”
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“UNSUPPORTED DEVICE”
appears.
•
Check whether the connected device is compatible with
this unit and ensure the file systems are in supported
formats.
(
22)
•
Reattach the device.
“UNRESPONSIVE DEVICE”
appears
Make sure the device is not malfunction and reattach the
device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in
[HAND MODE]
, launch any media player
application on the Android device and start playback.
•
If in
[HAND MODE]
, relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit.
(
22)
ENGLISH