Kenwood TH-K4E User Manual - Page 123
Service Note
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center. A copy of the service report will be returned with the transceiver. Please do not send subassemblies or printed circuit boards; send the complete transceiver. Tag all returned items with your name and call sign for identification. Please mention the model and serial number of the transceiver in any communication regarding the problem. Service Note If you desire to correspond on a technical or operational problem, please make your note short, complete, and to the point. Help us help you by providing the following: 1 Model and serial number of equipment 2 Question or problem you are having 3 Other equipment in your station pertaining to the problem 4 Meter readings 5 Other related information (menu setup, mode, frequency, key sequence to induce malfunction, etc.) Do not pack the equipment in crushed newspapers for shipment! Extensive damage may result during rough handling or shipping. Note: x Record the date of purchase, serial number and dealer from whom the transceiver was purchased. x For your own information, retain a written record of any maintenance performed on the transceiver. x When claiming warranty service, please include a photocopy of the bill of sale or other proof-of-purchase showing the date of sale. 109