KitchenAid KCM1209OB Owners Manual - Page 12

Troubleshooting

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TROUBLESHOOTING WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Problem If the display is not illuminated: If only a portion of the water added to the Coffee Maker actually brews: Coffee Maker takes longer than usual to brew: If you hear 3 rapid tones: If "Er1" flashes on the display and you hear 1 tone: If coffee overflows the Brew Basket: If water exits from the back of the Coffee Maker: Solution Check if the Coffee Maker is plugged into a grounded 3 prong outlet. If it is, check the fuse or circuit breaker on the electrical circuit the Coffee Maker is connected to and make sure the circuit is closed. The Coffee Maker requires immediate descaling. Please refer to the "Care and Cleaning" section. There is no water in the Water Tank. See the "Filling water for brewing" section. A button may be jammed. Unplug and press each button several times. Plug the Coffee Maker. If "Er1" appears again on the display, repeat this procedure. The Brew Basket is not correctly in place. See the "Assembly Of Brew Basket" section. Too much coffee ground was placed into the Brew Basket. Used both Gold Tone Filter and Paper Filter together. Too much water was poured into the Water Tank. If the problem is not due to one of the above items, see the "Warranty and Service" section. NOTE: Do not return the Coffee Maker to the retailer. Retailers do not provide service. 12 W11418578A.indb 12 2/19/2020 2:21:18 PM

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12
TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Problem
Solution
If the display is not illuminated:
Check if the Coffee Maker is plugged into a grounded 3
prong outlet. If it is, check the fuse or circuit breaker on
the electrical circuit the Coffee Maker is connected to and
make sure the circuit is closed.
If only a portion of the water
added to the Coffee Maker
actually brews:
The Coffee Maker requires immediate descaling. Please
refer to the “Care and Cleaning” section.
Coffee Maker takes longer than
usual to brew:
If you hear 3 rapid tones:
There is no water in the Water Tank. See the “Filling water
for brewing” section.
If “Er1” flashes on the display
and you hear 1 tone:
A button may be jammed. Unplug and press each button
several times. Plug the Coffee Maker. If “Er1” appears
again on the display, repeat this procedure.
If coffee overflows the Brew
Basket:
The Brew Basket is not correctly in place.
See the “Assembly Of Brew Basket” section.
Too much coffee ground was placed into the Brew Basket.
Used both Gold Tone Filter and Paper Filter together.
If water exits from the back of
the Coffee Maker:
Too much water was poured into the Water Tank.
If the problem is not due to one of the above items, see the “Warranty and Service”
section.
NOTE:
Do not return the Coffee Maker to the retailer. Retailers do not provide service.
W11418578A.indb
12
W11418578A.indb
12
2/19/2020
2:21:18 PM
2/19/2020
2:21:18 PM