KitchenAid KCM1209OB Owners Manual - Page 14

Arranging For Service After The Warranty Expires

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WARRANTY AND SERVICE HASSLE-FREE REPLACEMENT WARRANTY-50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO We're so confident the quality of our products meets the exacting standards of KitchenAid that, if your Coffee Maker should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Coffee Maker returned to us. Your replacement unit will also be covered by our one year limited warranty. If your Coffee Maker should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please). When you receive your replacement Coffee Maker, use the carton, packing materials, and prepaid shipping label to pack up your original Coffee Maker and send it back to KitchenAid. HASSLE-FREE REPLACEMENT WARRANTY-CANADA We're so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Coffee Maker should fail within the first year of ownership, we will replace your Coffee Maker with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty. If your Coffee Maker should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. When you receive your replacement Coffee Maker, use the carton, packing materials, and prepaid shipping label to pack up your original Coffee Maker and send it back to KitchenAid. ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to: Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218 Outside the United States and Puerto Rico: Consult your local KitchenAid dealer or the store where you purchased the Coffee Maker for information on how to obtain service. For service information in Canada: Call toll-free 1-800-807-6777. For service information in Mexico: Call toll-free 01-800-0022-767. ®/™ ©2020 KitchenAid. All rights reserved. Used under license in Canada. 14 W11418578A.indb 14 2/19/2020 2:21:18 PM

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14
®/™ ©2020 KitchenAid. All rights reserved. Used under license in Canada.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT
OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your Coffee Maker should fail within
the first year of ownership, KitchenAid will
arrange to deliver an identical or comparable
replacement to your door free of charge and
arrange to have your original Coffee Maker
returned to us. Your replacement unit will also
be covered by our one year limited warranty.
If your Coffee Maker should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-541-6390
Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement Coffee
Maker, use the carton, packing materials,
and prepaid shipping label to pack up your
original Coffee Maker and send it back to
KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Coffee Maker
should fail within the first year of ownership,
we will replace your Coffee Maker with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your Coffee Maker should fail within the
first year of ownership, simply call our toll-free
Customer eXperience Center at
1-800-807-6777
Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement Coffee
Maker, use the carton, packing materials,
and prepaid shipping label to pack up your
original Coffee Maker and send it back to
KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at
1-800-541-6390
or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Coffee Maker
for information on how to obtain service.
For service information in Canada:
Call toll-free
1-800-807-6777
.
For service information in Mexico:
Call toll-free
01-800-0022-767
.
W11418578A.indb
14
W11418578A.indb
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2/19/2020
2:21:18 PM
2/19/2020
2:21:18 PM