KitchenAid KEHU309SSS Microwave Use and Care - Page 25
Troubleshooting - installation
UPC - 883049035307
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TURNTABLE Replace turntable immediately after cleaning. Do not operate the microwave oven without the turntable in place. Cleaning Method: ■ Mild cleanser and scouring pad ■ Dishwasher GRID ■ Steel-wool pad ■ Dishwasher BROWNING PAN To avoid damage to browning pan, do not immerse or rinse with water while the browning pan is hot. Do not use steel-wool pads. Cleaning Method: ■ Warm water, mild detergent and a sponge. Heavily soiled areas can be cleaned with a scouring pad and mild cleanser. ■ Dishwasher BAKING TRAY ■ Dishwasher STEAMER ■ Dishwasher TURNTABLE SUPPORT AND ROLLERS, HUB, CRISP PLATE HANDLE ■ Dishwasher TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■ Has a household fuse blown, or has the circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the microwave wired properly? See Installation Instructions. ■ Is the turntable support operating properly? Remove turntable. Remove and clean turntable support and rollers. Replace turntable support. Replace turntable. Place 1 cup (250 mL) of water on the turntable, then restart oven. If it still is not working, call for service. See "Assistance or Service" section. Do not operate the oven without turntable and turntable support working properly. Turntable rotates both directions Microwave oven will not operate ■ Is the door completely closed? Firmly close door. ■ Is the electronic oven control set correctly? See "Microwave Oven Control" section. ■ On some models, is the Control Lock set? See "Control Lock" section. ■ On combination oven models, is the lower oven selfcleaning? The upper oven will not work during the lower oven SelfCleaning Cycle. ■ Is the magnetron working properly? Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See "Assistance or Service" section. ■ This is normal and depends on motor rotation at beginning of cycle. Display shows messages ■ Is the display showing a letter followed by a number? Clear the display. See "Interactive Touch Display" section. If it reappears, call for service. See "Assistance or Service" section. Display shows time countdown, but is not operating ■ Is the Timer in use? See "Timer" section. Tones are not sounding Oven makes humming noise ■ This is normal and occurs when the transformer in the magnetron cycles on. Oven door looks wavy ■ This is normal and will not affect performance. ■ Are tones disabled? See "Sound" section. Smoke is coming from oven vent during grilling (on some models) ■ Some smoke is normal and occurs just as in conventional crisping. Turntable will not operate ■ Is the turntable properly in place? Make sure turntable is correct side up and is sitting securely on the turntable support. Sparking during grilling (on some models) ■ This is normal and occurs as fat burns off from past cooking. Sparking will stop once fat is completely burned off. 25