KitchenAid KPTT780PM User Guide - Page 27

ARRANGING FOR HASSLE-FREE REPLACEMENT IF YOU RESIDE IN THE 50 UNITED STATES and your KitchenAid® PRO LINE™ Series Toaster should fail within two years of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.) KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your "failed" Toaster returned to us. Your replacement unit will also be covered by our two year full warranty. When you receive your replacement PRO LINE™ Series Toaster, use the carton and packing materials to pack-up your "failed" Toaster. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.). ORDERING ACCESSORIES AND REPLACEMENT PARTS To order accessories or replacement parts for your Toaster, call toll-free 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. or write to: Customer Satisfaction Center, KitchenAid Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218. 28