Kodak 8059628 User Manual - Page 22

Getting help Problem Solution Videos do not play on a TV. ■ Ensure that an HDMI or AV Cable is properly connected directly to the TV input (page 10). ■ Ensure that your TV's settings are correct for an HDMI or AV connection. ■ Ensure that the Video Output is set correctly (page 11). Videos are low resolution. Videos are not saved. ■ If no card is inserted and the camera is powered by the AC adapter, then videos are taken in low resolution and are not saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter. Camera will not work with optional remote control. ■ Ensure that the battery is correctly inserted in the remote. ■ Ensure that the camera infrared receiver (on bottom of camera) and the remote control have an unobstructed path. ■ Try a different angle, or move closer. Solve problems with ARCSOFT ■ Go to www.arcsoft.com/support. (For other applications, go MEDIAIMPRESSION for to their support sites.) KODAK Software. Getting help on the Web Get support for your product (FAQs, troubleshooting information, arrange for repairs, etc.) Purchase camera accessories (lenses, cards, etc.) Download the latest camera firmware and software Register your camera Chat, email, write, or phone Kodak (Chat not available in all languages) Get information on ARCSOFT Software www.kodak.com/go/Ze1support www.kodak.com/go/accessories www.kodak.com/go/Ze1downloads www.kodak.com/go/register www.kodak.com/go/contact www.arcsoft.com/support 15 www.kodak.com/go/support