Kodak 8161960 User Guide - Page 58

Problem, Cause and/or solution, If you are printing from an application on your computer, select

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Troubleshooting Problem Print is too light Cause and/or solution IMPORTANT: Use only Kodak color cartridge & paper kits for your printer dock. Do not use inkjet paper. ■ Make sure the paper is loaded with the Kodak logo facing down. Reload if necessary (page 6). ■ Try re-taking the picture with the flash off. See your camera user's guide for details. ■ Adjust the exposure compensation on your camera, and try re-taking the picture. See your camera user's guide for details. ■ Edit the picture using Kodak EasyShare software on your computer. See the EasyShare software Help for details. Print is too dark or is ■ Try re-taking the picture with the flash on, or move within the flash discolored range of the camera. See your camera user's guide for details. ■ Adjust the exposure compensation on your camera, and try re-taking the picture. See your camera user's guide for details. ■ Edit the picture using Kodak EasyShare software on your computer. See the EasyShare software Help for details. ■ Make sure the printer dock is not placed in direct sunlight or is not operating in a high-temperature environment. ■ Make sure the cooling vents are not blocked or dirty (page 1). Pictures are cropped ■ Change the picture quality setting (or resolution) on your digital camera to 3:2. See your camera user's guide for details. ■ Adjust cropped pictures using Kodak EasyShare software on your computer. ■ If you are printing from an application on your computer, select the proper paper size in print options. NOTE: Cropping may vary depending on the selected picture size (page 16). A selected picture does not print. ■ The image file may be corrupt. Review the picture on the camera or computer and delete if necessary. ■ The image file may not be JPEG format. The printer dock can only print JPEG files in standalone mode. Connect to a computer (page 24) and use EasyShare software to print BMP and TIFF formats (page 30). 51 www.kodak.com/go/support

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51
www.kodak.com/go/support
Troubleshooting
Print is too light
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
■
Make sure the paper is loaded with the Kodak logo facing down.
Reload if necessary (
page 6
).
■
Try re-taking the picture with the flash off. See your camera user’s
guide for details.
■
Adjust the exposure compensation on your camera, and try re-taking
the picture. See your camera user’s guide for details.
■
Edit the picture using Kodak EasyShare software on your computer.
See the EasyShare software Help for details.
Print is too dark or is
discolored
■
Try re-taking the picture with the flash on, or move within the flash
range of the camera. See your camera user’s guide for details.
■
Adjust the exposure compensation on your camera, and try re-taking
the picture. See your camera user’s guide for details.
■
Edit the picture using Kodak EasyShare software on your computer.
See the EasyShare software Help for details.
■
Make sure the printer dock is not placed in direct sunlight or is not
operating in a high-temperature environment.
■
Make sure the cooling vents are not blocked or dirty (
page 1
).
Pictures are cropped
■
Change the picture quality setting (or resolution) on your digital
camera to 3:2. See your camera user’s guide for details.
■
Adjust cropped pictures using Kodak EasyShare software on your
computer.
■
If you are printing from an application on your computer, select the
proper paper size in print options.
NOTE:
Cropping may vary depending on the selected picture size (
page 16
).
A selected picture
does not print.
■
The image file may be corrupt. Review the picture on the camera or
computer and delete if necessary.
■
The image file may not be JPEG format. The printer dock can only
print JPEG files in standalone mode. Connect to a computer
(
page 24
) and use EasyShare software to print BMP and TIFF formats
(
page 30
).
Problem
Cause and/or solution