Kodak 8161960 User Guide - Page 63

Transfer/communication problems

Get Kodak 8161960 - EasyShare Printer Dock Series 3 Photo PDF manuals and user guides
UPC - 041778161968
View all Kodak 8161960 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 63 highlights

Troubleshooting Transfer/communication problems Problem Cause and/or solution Nothing happens ■ Press the Transfer button, , on the printer dock. when you try to ■ Check the power and USB connections from the printer dock to the transfer pictures to computer (page 24). the computer ■ If you are trying to transfer pictures from a docked camera, make sure to disconnect the optional USB card reader first (page 26). ■ The camera is not properly seated on connector. Reseat the camera on the printer dock (page 8). ■ If you are trying to transfer pictures from a compatible Kodak card reader (page 29) and a camera is docked, remove it. Check the USB connections between the printer dock and the card reader. NOTE: The Kodak EasyShare printer dock is compatible with the Kodak 8-in-1 card reader (sold separately). Other Kodak USB card readers may work with the printer dock; however, other manufacturers' card readers are not supported. ■ Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows. ■ Disconnect then reconnect the USB cable from the printer dock to the computer (page 24). ■ Make sure you are using the USB cable included with your printer dock (model U-5A USB cable, catalog number 8650988). ■ Make sure Kodak EasyShare software is installed (page 22). Install if necessary. If you choose Custom installation, make sure to install the printer driver. ■ Uninstall, then reinstall Kodak EasyShare software (page 22). ■ Make sure your computer meets the minimum system requirements. Upgrade your system if necessary. www.kodak.com/go/support 56

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
Troubleshooting
www.kodak.com/go/support
56
Transfer/communication problems
Problem
Cause and/or solution
Nothing happens
when you try to
transfer pictures to
the computer
■
Press the Transfer button,
, on the printer dock.
■
Check the power and USB connections from the printer dock to the
computer (
page 24
).
■
If you are trying to transfer pictures from a docked camera, make sure
to disconnect the optional USB card reader first (
page 26
).
■
The camera is not properly seated on connector. Reseat the camera
on the printer dock (
page 8
).
■
If you are trying to transfer pictures from a compatible Kodak card
reader (
page 29
) and a camera is docked, remove it. Check the USB
connections between the printer dock and the card reader.
NOTE:
The Kodak EasyShare printer dock is compatible with the Kodak 8-in-1 card reader
(sold separately). Other Kodak USB card readers may work with the printer dock;
however, other manufacturers’ card readers are not supported.
■
Close unnecessary software applications, and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.
■
Disconnect then reconnect the USB cable from the printer dock to the
computer (
page 24
).
■
Make sure you are using the USB cable included with your printer
dock (model U-5A USB cable, catalog number 8650988).
■
Make sure Kodak EasyShare software is installed (
page 22
). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■
Uninstall, then reinstall Kodak EasyShare software (
page 22
).
■
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.