Kodak 8296857 User Manual - Page 26

5 Getting help Problem Solution Camera will not turn on. ■ Ensure that the battery is correctly inserted and charged. ■ Ensure the camera is clean and dry. (If it's wet inside, let it dry for 24 hours.) LCD is not clear. ■ Choose an LCD Glare Shield (see page 12). Can't transfer video/pictures to the computer. ■ Do not use the USB cable. Use the USB arm (see page 9). LCD is B&W. ■ Choose a different effect (see page 6) or LCD Glare Shield (see page 12). Videos are choppy or jumpy when played on a computer. ■ Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video playback (see page 9). ■ Ensure that the computer system requirements are met. Go to www.arcsoft.com/support. Long videos are ■ When taking long videos, the camera begins a new video (at split into separate approximately 3.8 GB) and continues recording. If desired, use video videos. editing software on your computer to join videos. Videos are blurry. ■ Ensure that the lens is clean. ■ Ensure that the Focus switch is set to Normal (or to Close-up, if taking close-up videos/pictures). ■ Turn on Digital Image Stabilization (see page 11). ■ When using a tripod, turn off Digital Image Stabilization. Videos do not play ■ Ensure that an HDMI or AV Cable is properly connected directly to the on a TV. TV input (see page 14). ■ Ensure that the TV menu settings are correct for an HDMI or AV connection. ■ Ensure that the Video Out is set correctly (see page 11). 18 www.kodak.com/go/support