Kodak 8296857 User Manual - Page 27

Getting help Problem Solution Playback on a TV is ■ Ensure that your TV or receiver has stereo speakers. not in stereo. ■ Ensure that the TV menu settings are correct for an HDMI or AV connection. ■ Ensure that the Video Out is set correctly (see page 14). Videos are in low ■ If no card is inserted and the camera is powered by the AC adapter, resolution and/or then videos are taken in low resolution and are not saved. (The are not saved. camera is in Demo mode.) Insert a card or unplug the AC adapter. Camera will not ■ Ensure that the battery is correctly inserted in the remote control and work with optional camera. remote control. ■ Ensure that the camera infrared receiver (above the lens) and the remote control have an unobstructed path. ■ Try a different angle, or move closer. Get help using ■ Go to www.arcsoft.com/support. ARCSOFT Software Getting help on the Web Get support for your product (FAQs, troubleshooting information, etc.) www.kodak.com/go/playtouchsupport See step-by-step solutions and repair information www.kodak.com/go/stepbystep Purchase camera accessories www.kodak.com/go/playtouchaccessories Download the latest camera firmware and software www.kodak.com/go/playtouchdownloads See online demonstrations of your camera www.kodak.com/go/howto Register your camera www.kodak.com/go/register Get help using ARCSOFT Software www.arcsoft.com/support Get help installing software and transferring videos/pictures to the computer www.kodak.com/go/support Chat, email, write, or phone Kodak (Chat not available in all languages.) www.kodak.com/go/contact www.kodak.com/go/support 19