Kodak 8942930 Extended User Guide - Page 19

Troubleshooting and support Identifying error messages Error icon and meaning Try one or more of the following The card/device is empty. The card/device is unreadable or corrupt. ■ Insert a different card or device with pictures (see page 3). File is corrupted or it's an ■ See page 15 for supported file formats. unsupported file format. Internal memory is full, ■ Delete pictures from internal memory (see unable to copy. page 7). Copy error-no memory ■ Insert a memory card or USB device and press the card or USB device is Copy button again. inserted. Copy error. ■ Recopy the picture to a different memory card or USB device. ■ Turn off the frame, then turn it back on. Insert the card or device in the frame. ■ Try the copy again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. Delete error. ■ Turn off the frame, then turn it back on. ■ Try the delete again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. Unknown error. ■ Turn off the frame, then turn it back on. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. www.kodak.com/go/support 14