Kodak C142 Extended user guide - Page 46

Computer/connectivity problems - troubleshooting

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Page 46 highlights

Troubleshooting Status Solution You cannot take a picture ■ Turn the camera off, then on again. ■ Depress the Shutter button all the way (see page 4). ■ Insert new/charged batteries in the correct orientation (see page 1). ■ When inserting a memory card, push it in until it clicks (see page 3). ■ Memory is full. Transfer pictures to the computer (see page 34), delete pictures (see page 18), or insert another card. Memory card not ■ Use a card reader to check the card on a computer. If it's recognized or camera corrupted, format the card in the camera (see page 33). freezes with card ■ Try another SD or SDHC Card. Cannot find the ■ To view pictures on a card or in internal memory, see page 17. desired picture/video Computer/connectivity problems Status Slide Show does not run on an external video device Computer does not communicate with the camera Solution ■ Adjust the camera Video Out setting to NTSC or PAL (see page 32). ■ Make sure the external device settings are correct. (See the device's user guide). ■ Turn off the camera, then turn it back on. ■ Make sure the battery is charged and installed correctly (see page 1). ■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 34). Then turn on the camera. ■ See KODAK Software Help at www.kodak.com/go/camerasw. 40 www.kodak.com/go/support

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40
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 4
).
■
Insert new/charged batteries in the correct orientation (
see
page 1
).
■
When inserting a memory card, push it in until it clicks (
see
page 3
).
■
Memory is full. Transfer pictures to the computer (
see page 34
),
delete pictures (
see page 18
), or insert another card.
Memory card not
recognized or camera
freezes with card
■
Use a card reader to check the card on a computer. If it’s
corrupted, format the card in the camera (
see page 33
).
■
Try another SD or SDHC Card.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 17
.
Status
Solution
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting to NTSC or PAL (
see
page 32
).
■
Make sure the external device settings are correct. (See the
device’s user guide).
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly (
see
page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 34
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution