Kodak D825 Extended user guide - Page 22
Picture frame problems
UPC - 041771895754
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Troubleshooting and support Picture frame problems If... Try one or more of the following Frame does not turn on. ■ Make sure the power cable that was included with your frame is connected securely (see page 2). ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press the power button. Frame freezes up or doesn't work properly. ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press the power button. ■ Reset the frame. Press the Play and Power buttons (see page i) at the same time, and hold for 5 seconds. (Resetting your frame does not erase your saved files.) Nothing happens ■ Insert a certified SD/SDHC/MMC/XD Card, with images, into the when a memory card upper designated card slot, then push to seat it (see page 4). or USB device is connected. ■ Insert a certified MS/MS Pro Duo Card, with images, into the lower designated card slot only, then push to seat it (see page 4). IMPORTANT: Do not insert an MS Pro or MS Pro Duo card in the top slot. It may be difficult to remove. ■ Make sure the USB device is connected securely (see page 4). ■ Make sure the file format of your pictures is supported. (See page 21). NOTE: Pictures may take a longer time to display when the files are large or when using a large capacity memory card or other connected device. 17 www.kodak.com/go/support