Kodak D825 Extended user guide - Page 24

Identifying error messages

Page 24 highlights

Troubleshooting and support Identifying error messages Error icon and meaning Try one or more of the following The card/device is empty. The card/device is unreadable or corrupt. ■ Insert a different card or device with pictures (see page 4). File is corrupted or it's an ■ See page 21 for supported file formats. unsupported file format. Internal memory is full, ■ Delete pictures from internal memory (see unable to copy. page 14). Copy error-no memory ■ Insert a memory card or USB device and press the card or USB device is Copy button again. inserted. Copy error. ■ Recopy the picture to a different memory card or USB device. ■ Turn off the frame, then turn it back on. Insert the card or device in the frame. ■ Try the copy again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. Delete error. ■ Turn off the frame, then turn it back on. ■ Try the delete again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. Unknown error. ■ Turn off the frame, then turn it back on. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport. 19 www.kodak.com/go/support

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19
www.kodak.com/go/support
Troubleshooting and support
Identifying error messages
Error icon and meaning
Try one or more of the following
The card/device is empty.
Insert a different card or device with pictures (
see
page 4
).
The card/device is
unreadable or corrupt.
File is corrupted or it’s an
unsupported file format.
See
page 21
for supported file formats.
Internal memory is full,
unable to copy.
Delete pictures from internal memory (
see
page 14
).
Copy error—no memory
card or USB device is
inserted.
Insert a memory card or USB device and press the
Copy button again.
Copy error.
Recopy the picture to a different memory card or
USB device.
Turn off the frame, then turn it back on. Insert the
card or device in the frame.
Try the copy again. If the problem persists,
contact customer support help, at
www.kodak.com/go/digitalframesupport
.
Delete error.
Turn off the frame, then turn it back on.
Try the delete again. If the problem persists,
contact customer support help, at
www.kodak.com/go/digitalframesupport
.
Unknown error.
Turn off the frame, then turn it back on. If the
problem persists, contact customer support help,
at
www.kodak.com/go/digitalframesupport
.