Kodak M575 Extended user guide - Page 51

Computer/connectivity problems

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Page 51 highlights

Troubleshooting Status Solution You cannot take a picture ■ Turn the camera off, then on again. ■ Depress the Shutter button all the way (see page 6). ■ Insert a new/charged battery (see page 1). ■ Memory is full. Transfer pictures to the computer (see page 39), delete pictures (see page 23), or insert another card. Memory card not ■ Card may be corrupted. Format the card in the camera (see recognized or camera page 38). freezes with card ■ Use another memory card. Only SD or SDHC Cards are supported. Cannot find the ■ To view pictures on a card or in internal memory, see page 22. desired picture/video Computer/connectivity problems Status Pictures do not transfer to computer Slide Show does not run on an external video device Computer does not communicate with the camera Solution ■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 39). Then turn on the camera. ■ See KODAK Software Help at www.kodak.com/go/camerasw. ■ Adjust the camera Video Out setting to NTSC or PAL (see page 37). ■ Make sure the external device settings are correct. (See the device's user guide.) ■ Turn off the camera, then turn it back on. ■ Make sure the battery is charged and installed correctly (see page 1). ■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 39). Then turn on the camera. ■ See KODAK Software Help at www.kodak.com/go/camerasw. www.kodak.com/go/support 45

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Troubleshooting
www.kodak.com/go/support
45
Computer/connectivity problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 6
).
■
Insert a new/charged battery (
see page 1
).
■
Memory is full. Transfer pictures to the computer (
see page 39
),
delete pictures (
see page 23
), or insert another card.
Memory card not
recognized or camera
freezes with card
■
Card may be corrupted. Format the card in the camera (
see
page 38
).
■
Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 22
.
Status
Solution
Pictures do not
transfer to computer
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 39
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting to NTSC or PAL (
see
page 37
).
■
Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the battery is charged and installed correctly (
see
page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 39
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution