Kodak Photo Printer 350 User's Guide - Page 27

Troubleshooting, Printing problems

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7 Troubleshooting For step-by-step product support, visit www.kodak.com/go/photoprinters and select Interactive Troubleshooting and Repairs. Printing problems Status Possible solution Paper does not IMPORTANT: Use only the PH series Kodak color cartridge & photo paper kit feed for your photo printer. Do not use inkjet paper. (Paper light may glow steady red) ■ Paper tray may be empty. Load paper (page 5), re-fill the tray, then press On/Off button. ■ Check paper: 1 Remove Paper tray (page 6). 2 Inspect paper supply: make sure paper is not damaged or removable tabs are not detached. Reload with new paper, if necessary. 3 Carefully "fan" paper to keep sheets from sticking together. 4 Re-fill Paper tray. Do not exceed fill line. 5 Re-load paper tray, then press On/Off button to resume printing. ■ Clean Paper-feed roller (page 19). www.kodak.com/go/support 21

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www.kodak.com/go/support
21
7
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/photoprinters
and select
Interactive Troubleshooting and Repairs.
Printing problems
Status
Possible solution
Paper does not
feed
(Paper light may
glow steady red)
IMPORTANT:
Use only the PH series Kodak color cartridge & photo paper kit
for your photo printer. Do not use inkjet paper.
■
Paper tray may be empty. Load paper (
page 5
), re-fill the tray, then press
On/Off button.
■
Check paper:
1
Remove Paper tray (
page 6
).
2
Inspect paper supply: make sure paper is not damaged or removable
tabs are not detached. Reload with new paper, if necessary.
3
Carefully "fan" paper to keep sheets from sticking together.
4
Re-fill Paper tray.
Do not exceed fill line
.
5
Re-load paper tray, then press On/Off button to resume printing.
■
Clean Paper-feed roller (
page 19
).