Kodak Photo Printer 350 User's Guide - Page 32

Pause Printing and Offline., Install Kodak EasyShare software - easyshare driver

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Troubleshooting Status Possible solution Pictures are cropped ■ Adjust cropped pictures using Kodak EasyShare software on computer. ■ Select proper paper size in print options if printing from an application on computer. A selected ■ Image file may be corrupt. Review picture on camera or computer and picture does not delete, if necessary. print ■ The image file may not be JPEG format. The photo printer can only print JPEG files in standalone mode. Connect to computer (page 15) and use EasyShare software to print BMP and TIFF formats. Nothing happens when trying to print ■ Check power connections (page 3). ■ Remove Paper tray; make sure paper properly loaded (page 5). ■ Load paper when Paper light glows steady red (page 5). ■ Make sure cartridge is properly loaded (page 4). Load new cartridge when Cartridge light is on. Nothing ■ Check USB connections from PictBridge enabled device to photo printer happens when (page 11). trying to print ■ Re-establish connection: disconnect USB cable from PictBridge enabled (from PictBridge device to photo printer, then reconnect. enabled device) ■ Make sure at least one picture is in PictBridge enabled device's internal memory or memory card. Nothing ■ Make sure computer meets minimum system requirements. Upgrade your happens when system, if necessary. trying to print ■ Check USB connections from photo printer to computer (page 15). (from computer) ■ Access printer menu for your system. Remove any check marks next to Pause Printing and Offline. ■ Close unnecessary software applications. Disconnect USB cable from photo printer to computer (page 15), then reconnect. ■ Install Kodak EasyShare software (page 12). For Custom installation, install printer driver. ■ Uninstall Kodak EasyShare software (page 13), then reinstall. 26 www.kodak.com/go/support

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26
www.kodak.com/go/support
Troubleshooting
Pictures are
cropped
■
Adjust cropped pictures using Kodak EasyShare software on computer.
■
Select proper paper size in print options if printing from an application on
computer.
A selected
picture does not
print
■
Image file may be corrupt. Review picture on camera or computer and
delete, if necessary.
■
The image file may not be JPEG format. The photo printer can only print
JPEG files in standalone mode. Connect to computer (
page 15
) and use
EasyShare software to print BMP and TIFF formats.
Nothing
happens when
trying to print
■
Check power connections (
page 3
).
■
Remove Paper tray; make sure paper properly loaded (
page 5
).
■
Load paper when Paper light glows steady red (
page 5
).
■
Make sure cartridge is properly loaded (
page 4
). Load new cartridge
when Cartridge light is on.
Nothing
happens when
trying to print
(from PictBridge
enabled device)
■
Check USB connections from PictBridge enabled device to photo printer
(
page 11
).
■
Re-establish connection: disconnect USB cable from PictBridge enabled
device to photo printer, then reconnect.
■
Make sure at least one picture is in PictBridge enabled device’s internal
memory or memory card.
Nothing
happens when
trying to print
(from computer)
■
Make sure computer meets minimum system requirements. Upgrade your
system, if necessary.
■
Check USB connections from photo printer to computer (
page 15
).
■
Access printer menu for your system. Remove any check marks next to
Pause Printing and Offline.
■
Close unnecessary software applications. Disconnect USB cable from
photo printer to computer (
page 15
), then reconnect.
■
Install Kodak EasyShare software (
page 12
). For Custom installation,
install printer driver.
■
Uninstall Kodak EasyShare software (
page 13
), then reinstall.
Status
Possible solution