Kodak Photo Printer 500 User's Guide - Page 42
Troubleshooting, Printing problems
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7 Troubleshooting When you have questions about your photo printer, start here. Additional technical information is available in the ReadMe file located on the Kodak EasyShare software CD. For updates to Troubleshooting information, visit www.kodak.com/go/printerdocks. Printing problems If... Try the following Paper does not IMPORTANT: Use only Kodak color cartridge & photo paper kits for feed your photo printer. Do not use inkjet paper. (Paper light may ■ The paper tray may be empty. Load paper (page 5), re-install the paper glow steady red) tray, then press . ■ Check the paper: 1 Remove the paper tray (page 6). 2 Inspect the paper supply: make sure paper is not damaged in any way, or removable tabs have not been detached. Reload with new paper if necessary. 3 Carefully "fan" the paper to keep the sheets from sticking together. 4 Reload the paper tray. Do not exceed the fill line. 5 Re-install the paper tray, then press to resume printing. ■ Clean the paper feed roller (page 34). 36 www.kodak.com/go/support