Kodak ZD8612 Extended user guide - Page 53

Troubleshooting - is problems

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6 Troubleshooting For step-by-step product support, visit www.kodak.com/go/z8612support and select Interactive Troubleshooting & Repairs. Camera problems If Try one or more of the following Camera does not ■ Install new batteries (see page 1). turn on. ■ Charge rechargeable batteries. Camera does not ■ Remove the battery, then reinsert or replace it. If the camera still does turn off. not function, visit www.kodak.com/go/z8612support and select Interactive Troubleshooting & Repairs. Flash is not open. ■ If the camera is on but the flash is closed, move the On/Off button to On again. After your turn off the camera, close the flash. Pictures remaining ■ The camera is operating normally. Continue taking pictures. number does not decrease after taking a picture. Stored pictures are ■ Retake pictures. Do not insert or remove card while the camera is on. corrupted. Keep rechargeable batteries charged. ■ Transfer the pictures to the computer (see page 43), then format the card or internal memory (see page 34). ■ Caution: Formatting a card deletes all pictures and videos, including protected files. In Review mode, ■ Check the image storage location setting (see page 32). you do not see a ■ When taking pictures, make sure that the Shutter button is pressed picture (or the completely down. expected picture) on the LCD screen. ■ If problem persists, visit www.kodak.com/go/z8612support and select Interactive Troubleshooting and Repairs. www.kodak.com/go/support 47

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www.kodak.com/go/support
47
6
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/z8612support
and select
Interactive Troubleshooting & Repairs.
Camera problems
If
Try one or more of the following
Camera does not
turn on.
■
Install new batteries (
see page 1
).
■
Charge rechargeable batteries.
Camera does not
turn off.
■
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit
www.kodak.com/go/z8612support
and select
Interactive Troubleshooting & Repairs.
Flash is not open.
■
If the camera is on but the flash is closed, move the On/Off button to
On again. After your turn off the camera, close the flash.
Pictures remaining
number does not
decrease after
taking a picture.
■
The camera is operating normally. Continue taking pictures.
Stored pictures are
corrupted.
■
Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.
■
Transfer the pictures to the computer (
see page 43
), then format the
card or internal memory (
see page 34
).
■
Caution: Formatting a card deletes all pictures and videos,
including protected files.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■
Check the image storage location setting (
see page 32
).
■
When taking pictures, make sure that the Shutter button is pressed
completely down.
■
If problem persists, visit
www.kodak.com/go/z8612support
and select
Interactive Troubleshooting and Repairs.