Konica Minolta bizhub 3622 bizhub 3622 User Guide - Page 151
Print quality is poor, Blank or white s
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Troubleshooting 151 Action Yes Step 4 The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. back on. b Print the document. Is the document printed? Step 5 a Remove, and then install the printer software. b Print the document. The problem is solved. Is the document printed? Print quality is poor Blank or white pages No Go to step 5. Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the printer printing blank or white pages?