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Konica Minolta bizhub 458e bizhub 658e/558e/458e/368e/308e Quick Start Guide - Page 8

Troubleshooting, Index, When the Waste Toner Box is full

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5.6.5 5.6.6 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges? ...5-51 How to set...5-51 Q6. What action should be taken if the administrator password is lost 5-53 6 Troubleshooting 6.1 6.1.1 6.1.2 6.1.3 6.1.4 6.2 6.2.1 6.3 6.4 6.5 6.5.1 6.5.2 6.5.3 6.5.4 6.5.5 Main messages and remedies ...6-2 When a message appears to replace consumables or carry out cleaning 6-2 When a paper jam message persists 6-3 When an error message appears...6-3 When [Stabilizing image.] appears...6-4 When printing quality has deteriorated 6-5 Cleaning the Print Head Glass ...6-5 When the machine cannot be powered on 6-7 When the Touch Panel is not visible 6-8 When a message appears to replace consumables or carry out cleaning 6-9 When staples in the Finisher have run out 6-9 When the punch scrap box is full ...6-10 When toner is running out in the Toner Cartridge 6-10 When it is time to replace a Toner Cartridge 6-10 When it is time to replace a Drum Unit 6-11 When it is time to replace a Developing Unit 6-11 When the Waste Toner Box is full...6-12 Replacing a Toner Cartridge ...6-13 bizhub 658e/558e/458e ...6-13 bizhub 368e/308e ...6-14 Replacing a Waste Toner Box ...6-15 bizhub 658e/558e/458e ...6-15 bizhub 368e/308e ...6-16 Replacing a Drum Unit...6-17 bizhub 658e/558e/458e ...6-17 bizhub 368e/308e ...6-18 Replacing a Staple Cartridge ...6-19 Finisher FS-537/Finisher FS-537 SD 6-19 Finisher FS-536/Finisher FS-536 SD 6-20 Finisher FS-533...6-21 Replacing a Saddle Staple Cartridge 6-22 Finisher FS-537 SD ...6-22 Finisher FS-536 SD ...6-23 7 Index bizhub 658e/558e/458e/368e/308e Contents-7

Section	Page
Table of contents	2
1 Introduction	11
1.1 Environmental information	11
Environmental initiatives	11
ENERGY STAR®	11
What is an ENERGY STAR® product?	12
Environmental benefits of power management	12
Recycled paper	12
Duplex printing	12
1.2 Certification for USA, Canada, Mexico, Brazil and Europe area	13
For U.S.A	13
For Canada	13
For Mexico	13
For Brazil	13
For Europe	13
1.3 Safety information	14
Warning and precaution symbols	14
These are some of major exemplary graphical symbols.	14
<Power source connection>	15
<Installation>	16
<Using the product>	17
<Consumables>	19
1.4 Regulation notices	20
CE Marking (Declaration of Conformity) for users of the European Union (EU)	20
USER INSTRUCTIONS FCC PART 15 - RADIO FREQUENCY DEVICES (for U.S.A. users)	20
INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 5) (for Canada users)	20
For users in countries not subject to class B regulations	20
GS Certification	21
Laser safety	21
Internal laser radiation	21
CDRH regulations	22
For European users	22
Laser safety label	22
Ozone release	23
Acoustic noise (for European users only)	23
Notification for California customers	23
Recycling batteries (for Taiwan users only)	24
For EU member states only	24
Telephone cable (for users in countries subject to class B regulations)	24
USB Host	24
Graphic symbols used on this machine	24
1.5 Caution notations and labels	26
bizhub 658e/558e/458e	26
bizhub 368e/308e	27
1.6 Special notice to user	28
For Canada	28
For U.S.A.	28
For Europe	29
1.7 Space requirements	30
bizhub 658e/558e/458e	30
bizhub 368e/308e	31
1.8 Operation precautions	32
Power source	32
Operating environment	32
Storage of copies	32
Data stored in this machine	32
1.9 Legal restrictions on reproduction	33
1.10 Trademark acknowledgements	34
Copyright	35
Note	35
1.11 SOFTWARE LICENSE AGREEMENT	36
1.12 i-Option LK-105 v4 (Searchable PDFs) End User License Agreement	37
2 About this machine	39
2.1 Intended use of office MFP devices	39
Intended use	39
Impermissible operating conditions	39
Exclusion of liability	39
2.2 Introduction to user's guide	40
2.2.1 User's Guide CD	40
Layout of top page	41
Operating environment	41
Viewing the top page	41
2.2.2 Target groups	42
2.2.3 Symbols and notations used in this manual	42
Procedural instruction	42
Symbols and notations	42
Screens	43
Names and notations of applications	43
2.3 About this machine	44
2.3.1 Optional components (bizhub 658e/558e/458e)	44
List of optional components	44
List of other optional components	46
2.3.2 Optional components (bizhub 368e/308e)	48
List of optional components	48
List of other optional components	50
2.3.3 Name of parts (MFP) (bizhub 658e/558e/458e)	52
Front	52
Side/rear	53
2.3.4 Name of parts (MFP) (bizhub 368e/308e)	54
Front	54
Side/rear	55
2.3.5 Name of parts (Optional units)	57
Finisher FS-537/Finisher FS-537 SD/Punch Kit PK-523/Z Folding Unit ZU-609 (bizhub 658e/558e/458e)	57
Job Separator JS-602 (bizhub 658e/558e/458e)	59
Post Inserter PI-507 (bizhub 658e/558e/458e)	60
Finisher FS-533/Punch Kit PK-519 (bizhub 558e/458e/368e/308e)	61
Job Separator JS-506 (bizhub 558e/458e/368e/308e)	62
Finisher FS-536/Finisher FS-536 SD/Punch Kit PK-520	63
Large Capacity Unit LU-302/LU-207 (bizhub 658e/558e/458e)	65
2.4 Power supply	66
2.4.1 Turning the power on and off	66
2.4.2 Operating the Power key	66
2.4.3 Power save function	67
Reducing power consumption	67
2.5 Control Panel	69
2.5.1 Name of parts	69
2.6 Touch Panel	71
2.6.1 Main Menu	71
Layout of main menu	71
Customizing the main menu	72
2.6.2 Slide menu	72
Customizing the slide menu	72
2.6.3 Operating the Touch Panel	73
Tap	73
Double-tap	73
Flick	73
Drag	74
Pan	74
Long-tap	74
Drag & Drop	75
Pinch-in / Pinch-out	75
Rotation	75
Precautions for using the Touch Panel	76
2.6.4 How to display the Keypad	77
How to move the Keypad	77
How to close the Keypad	78
To display the Keypad all the time	78
2.6.5 Entering characters	78
When typing in \	78
2.7 Jobs	80
2.7.1 Job screen	80
2.7.2 Multi-job function	80
2.8 Loading Paper	81
2.8.1 Loading paper in Tray 1 to Tray 4	81
Applicable paper types	81
Applicable paper sizes	81
How to load paper	81
2.8.2 LCT (built-in)	82
Applicable paper types	82
Applicable paper sizes	82
How to load paper	83
2.8.3 Loading paper into the Large Capacity Unit	84
Applicable paper types	84
Applicable paper sizes	84
How to load paper	84
2.8.4 Bypass Tray	85
Applicable paper types	85
Applicable paper sizes	85
Paper not available	86
How to load paper	86
Loading postcards	88
Loading transparencies	89
Loading envelopes	90
Loading label sheets	92
Loading index papers	93
3 Basic Settings and Operations	95
3.1 Print function	95
3.1.1 Required settings and basic operations (for Windows OS)	95
Preparation flow	95
Operation flow	95
Checking the cable connection	96
Checking network settings of this machine	96
Installing the printer driver	96
Printing data	98
Types of printer drivers	99
3.1.2 Required settings and basic operations (for Mac OS)	100
Preparation flow	100
Operation flow	100
Checking the cable connection	101
Checking network settings of this machine	101
Installing the printer driver	103
Adding and configuring a printer driver	105
Printing data	106
3.2 Scan-to-Send function	108
3.2.1 Various transmission methods	108
Sending data to your computer (SMB Send)	108
Transmitting data as E-mail attachment (E-mail TX)	108
Saving data to the USB memory device (External memory)	108
Various methods for transmitting and saving data	109
3.2.2 Sending data to your Windows computer (SMB Send)	109
Preparation flow	109
Operation flow	110
Checking the cable connection	110
Checking network settings of this machine	110
Checklist	111
Checking computer information	111
Configuring your computer	112
Registering destinations	114
Sending the original	116
3.2.3 Sending data to your Mac computer (SMB Send)	118
Preparation flow	118
Operation flow	118
Checking the cable connection	119
Checking network settings of this machine	119
Configuring this machine	120
Checklist	120
Checking computer information	121
Configuring your computer	121
Registering destinations	123
Sending the original	125
3.2.4 Transmit the scanned data via E-mail (E-mail TX)	127
Preparation flow	127
Operation flow	127
Checking the cable connection	128
Checking network settings of this machine	128
Configuring the E-mail transmission environment	129
Configuring administrator information	130
Sending the original	131
3.3 Fax function	134
3.3.1 Required settings and basic operations	134
Preparation flow	134
Operation flow	134
Checking the cable connection	135
Registering transmission information	135
Selecting the dialing method	137
Sending the original	138
3.3.2 Sending a fax directly from a PC (PC-FAX TX)	140
Preparation flow	141
Operation flow	141
Checking the cable connection	141
Checking network settings of this machine	142
Installing the fax driver	142
Sending data	144
3.4 Copy function	147
Basic operations	147
User authentication	149
3.5 Registering a destination	150
3.5.1 Registering an address book	150
Using the Control Panel to register an address book - Registration from [Utility]	150
Using the Control Panel to register an address book - Registration from [Address book]	152
Using the Control Panel to register an address book - Registration in scan/fax mode	153
Using a computer to register a one-touch destination	157
3.5.2 Information required to register a destination	158
3.5.3 Registering a group	159
Registering a new group	159
3.5.4 Retrieving a registered destination	162
Retrieving a destination	162
Specifying a destination	163
3.6 Using a USB memory device	164
3.6.1 Printing data in a USB memory device	164
Printing data	164
3.6.2 Saving the scanned data in the USB memory device (External memory)	166
Specifying functions to be permitted for external memory	166
Saving data in the USB memory device	167
3.7 Using the guidance function	170
3.7.1 Guidance screen	170
Getting help on the currently displayed screen:	170
Getting help on the desired function or procedure:	172
Help Menu list	174
3.8 Using the [Quick Security] function	175
3.8.1 [Quick Security]	175
Required settings	175
4 Advanced Functions	179
4.1 Using advanced functions	179
4.1.1 What are advanced functions?	179
4.1.2 Association with application	180
4.1.3 Registering the i-Option license	180
Preparation flow	180
Enabling the i-Option function	180
Registering the i-Option license	182
Enabling the i-Option function using the license (Administrator)	184
Configuring each function	185
4.2 Using the Web browser function	186
4.2.1 Required settings and procedures	186
Preparation flow	186
Operation flow	186
Enabling the Web browser function	187
Registering the license	188
Enabling the Web browser using the license	189
Starting the Web browser	193
Displaying Web pages	194
Printing the currently displayed page or the linked file	195
4.3 Using the voice guidance	198
4.3.1 Required settings and procedures	198
Preparation flow	198
Operation flow	198
Enabling the voice guidance function	199
Assigning the voice guidance function to a Register key or to the slide menu	199
Specifying the volume and speed	200
Operating the voice guidance	201
Keypad operations for voice guidance	202
Voice guidance on the scan/fax screen	204
5 Frequently Asked Questions	207
5.1 Print	207
5.1.1 Q1. Can I print data on an envelope or postcard?	207
Operation procedure	207
5.1.2 Q2. Can I print on custom size paper?	211
Operation procedure	211
5.1.3 Q3. Can I directly print a file in a USB memory device?	213
Operation procedure	213
5.1.4 Q4. Can printing be restricted by user?	214
How to set	214
5.1.5 Q5. What types are available for printing finish?	217
Staple	217
Punch	217
Center Staple	217
Fold	218
Operation procedure	218
5.1.6 Q6. Can I print on very long sheets of paper such as a banner?	219
How to set	219
5.2 Scan	221
5.2.1 Q1. Can frequently used destinations be registered?	221
5.3 Fax	222
5.3.1 Q1. Can I check fax transmission and reception logs?	222
Operation procedure	222
5.3.2 Q2. Can I collectively send data to multiple destinations?	222
Operation procedure: Selecting multiple addresses from the address book	222
Operation procedure: Directly entering multiple destinations	223
5.3.3 Q3. Can I register multiple sender names displayed on the fax to use them depending on purposes?	224
How to set: Registering sender names	224
How to set: Selecting a sender name upon fax transmission	225
5.3.4 Q4. Can I avoid expensive communication charges using the network?	226
Operation procedure: Sending an Internet fax	226
Operation procedure: Sending an IP address fax	227
5.3.5 Q5. How can I avoid printing out unwanted faxes?	228
Operation procedure: Configuring to save received faxes in a User Box	228
How to set: Printing faxes saved in a User Box	228
5.3.6 Q6. Can I forward an incoming fax?	229
How to set	229
5.3.7 Q7. Can I directly fax a file on my computer without leaving my desk?	230
Operation procedure	231
5.4 Copy	232
5.4.1 Q1. Can I copy on an envelope or postcard?	232
Operation procedure: Copying on envelopes	232
Operation procedure: Copying on postcards	235
5.4.2 Q2. Can I copy on custom size paper?	237
Operation procedure: Copying on paper of a custom size	237
Operation procedure: Registering a custom size of paper in memory	238
Operation procedure: Recalling the custom size registered in memory	240
5.4.3 Q3. Can I check the finish before starting copying?	242
How to set: Checking the finish with a preview image	242
How to set: Checking the finish by outputting one copy	243
5.4.4 Q4. Can I easily copy various cards such as an insurance card or driver license card?	243
Operation procedure	243
5.5 User Box	246
5.5.1 Q1. Can I create a User Box, or print or download a file in a User Box from my computer?	246
Operation procedure: Using Web Connection	246
Operation procedure: Using the Windows file sharing function	246
5.6 Other	248
5.6.1 Q1. Can more than one computer use the same settings for the printer driver?	248
Operation procedure: Preparing for an install package	248
Operation procedure: Creating an install package	248
Operation procedure: Executing the install package	249
5.6.2 Q2. Can I restrict available functions by user?	249
How to set	249
5.6.3 Q3. Can I change the keying and operation sounds of this machine?	251
How to set	251
5.6.4 Q4. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine?	254
How to set: Getting authenticated as a user on this machine	254
How to set: Getting authenticated as a user on the printer driver	254
5.6.5 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges?	256
How to set	256
5.6.6 Q6. What action should be taken if the administrator password is lost?	258
6 Troubleshooting	261
6.1 Main messages and remedies	261
6.1.1 When a message appears to replace consumables or carry out cleaning	261
6.1.2 When a paper jam message persists	262
6.1.3 When an error message appears	262
6.1.4 When [Stabilizing image.] appears	263
6.2 When printing quality has deteriorated	264
6.2.1 Cleaning the Print Head Glass	264
6.3 When the machine cannot be powered on	266
6.4 When the Touch Panel is not visible	267
6.5 When a message appears to replace consumables or carry out cleaning	268
When staples in the Finisher have run out	268
When the punch scrap box is full	269
When toner is running out in the Toner Cartridge	269
When it is time to replace a Toner Cartridge	269
When it is time to replace a Drum Unit	270
When it is time to replace a Developing Unit	270
When the Waste Toner Box is full	271
6.5.1 Replacing a Toner Cartridge	272
bizhub 658e/558e/458e	272
bizhub 368e/308e	273
6.5.2 Replacing a Waste Toner Box	274
bizhub 658e/558e/458e	274
bizhub 368e/308e	275
6.5.3 Replacing a Drum Unit	276
bizhub 658e/558e/458e	276
bizhub 368e/308e	277
6.5.4 Replacing a Staple Cartridge	278
Finisher FS-537/Finisher FS-537 SD	278
Finisher FS-536/Finisher FS-536 SD	279
Finisher FS-533	280
6.5.5 Replacing a Saddle Staple Cartridge	281
Finisher FS-537 SD	281
Finisher FS-536 SD	282

Match case Limit results 1 per page

bizhub 658e/558e/458e/368e/308e

Contents-7

5.6.5

Q5. The power is input all day. Is there any way to alleviate concerns about electricity

charges?

...........................................................................................................................................

5-51

How to set

.........................................................................................................................................

5-51

5.6.6

Q6. What action should be taken if the administrator password is lost?

.........................................

5-53

Troubleshooting

6.1

Main messages and remedies

.......................................................................................................

6-2

6.1.1

When a message appears to replace consumables or carry out cleaning

.........................................

6-2

6.1.2

When a paper jam message persists

..................................................................................................

6-3

6.1.3

When an error message appears

........................................................................................................

6-3

6.1.4

When [Stabilizing image.] appears

......................................................................................................

6-4

6.2

When printing quality has deteriorated

.........................................................................................

6-5

6.2.1

Cleaning the Print Head Glass

............................................................................................................

6-5

6.3

When the machine cannot be powered on

...................................................................................

6-7

6.4

When the Touch Panel is not visible

.............................................................................................

6-8

6.5

When a message appears to replace consumables or carry out cleaning

...............................

6-9

When staples in the Finisher have run out

..........................................................................................

6-9

When the punch scrap box is full

.....................................................................................................

6-10

When toner is running out in the Toner Cartridge

.............................................................................

6-10

When it is time to replace a Toner Cartridge

....................................................................................

6-10

When it is time to replace a Drum Unit

.............................................................................................

6-11

When it is time to replace a Developing Unit

....................................................................................

6-11

When the Waste Toner Box is full

.....................................................................................................

6-12

6.5.1

Replacing a Toner Cartridge

.............................................................................................................

6-13

bizhub 658e/558e/458e

....................................................................................................................

6-13

bizhub 368e/308e

.............................................................................................................................

6-14

6.5.2

Replacing a Waste Toner Box

..........................................................................................................

6-15

bizhub 658e/558e/458e

....................................................................................................................

6-15

bizhub 368e/308e

.............................................................................................................................

6-16

6.5.3

Replacing a Drum Unit

......................................................................................................................

6-17

bizhub 658e/558e/458e

....................................................................................................................

6-17

bizhub 368e/308e

.............................................................................................................................

6-18

6.5.4

Replacing a Staple Cartridge

............................................................................................................

6-19

Finisher FS-537/Finisher FS-537 SD

................................................................................................

6-19

Finisher FS-536/Finisher FS-536 SD

................................................................................................

6-20

Finisher FS-533

.................................................................................................................................

6-21

6.5.5

Replacing a Saddle Staple Cartridge

................................................................................................

6-22

Finisher FS-537 SD

...........................................................................................................................

6-22

Finisher FS-536 SD

...........................................................................................................................

6-23

Index