Konica Minolta bizhub 5020i bizhub 5020i/4020i User Guide - Page 449

Error Message, Cause, Action, DR Mode in Use

Page 449 highlights

Error Message Document Jam DR Mode in Use Drum ! Cause Action The document was not inserted or fed correctly, or the document scanned from the ADF was too long. Remove the jammed paper from the ADF unit. Clear any debris or scraps of paper from the ADF unit paper path. Press . The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. The corona wire on the imaging Clean the corona wire on the imaging unit. unit must be cleaned. Jam 2-sided Jam Inside Jam MP Tray Jam Rear Jam Tray 1 Jam Tray 2 Jam Tray 3 Limit Exceeded Media Type Mismatch No Drum Unit No HUB Support See Related Information: Clean the Corona Wire. If the problem continues, replace the imaging unit with a new one. The imaging unit or the toner cartridge and imaging unit assembly is not installed correctly. Remove the imaging unit, remove the toner cartridge from the imaging unit, and put the toner cartridge back into the imaging unit. Reinstall the imaging unit in the machine. The paper is jammed in the 2sided tray or inside the back cover. Remove the 2-sided tray and open the back cover to pull out all jammed paper. The paper is jammed inside the Open the front cover, remove the toner cartridge machine. and imaging unit assembly, and pull out all jammed paper. Close the front cover. The paper is jammed in the MP Remove all jammed paper from in and around the tray. MP tray. Press Retry. The paper is jammed in the back of the machine. Open the fuser cover and remove all jammed paper. Close the fuser cover. The paper is jammed in the indicated paper tray. Pull out the paper tray and remove all jammed paper as shown in the animation on the LCD. The print limit set in Secure Call your administrator to check your Secure Function Lock 3.0 was reached. Function Lock Settings. The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the LCD, and then select the correct media type in the Paper Type setting on the machine. The imaging unit is not installed Reinstall the toner cartridge and imaging unit correctly. assembly. A USB hub device is connected Disconnect the USB hub device from the USB to the USB direct interface. direct interface. 443

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Error Message
Cause
Action
Document Jam
The document was not inserted
or fed correctly, or the
document scanned from the
ADF was too long.
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF
unit paper path.
Press
.
DR Mode in Use
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to
Off
.
Drum !
The corona wire on the imaging
unit must be cleaned.
Clean the corona wire on the imaging unit.
See
Related Information
:
Clean the Corona Wire
.
If the problem continues, replace the imaging unit
with a new one.
The imaging unit or the toner
cartridge and imaging unit
assembly is not installed
correctly.
Remove the imaging unit, remove the toner
cartridge from the imaging unit, and put the toner
cartridge back into the imaging unit. Reinstall the
imaging unit in the machine.
Jam 2-sided
The paper is jammed in the 2-
sided tray or inside the back
cover.
Remove the 2-sided tray and open the back cover
to pull out all jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the front cover, remove the toner cartridge
and imaging unit assembly, and pull out all
jammed paper. Close the front cover.
Jam MP Tray
The paper is jammed in the MP
tray.
Remove all jammed paper from in and around the
MP tray. Press
Retry
.
Jam Rear
The paper is jammed in the
back of the machine.
Open the fuser cover and remove all jammed
paper. Close the fuser cover.
Jam Tray 1
Jam Tray 2
Jam Tray 3
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and remove all jammed
paper as shown in the animation on the LCD.
Limit Exceeded
The print limit set in Secure
Function Lock 3.0 was reached.
Call your administrator to check your Secure
Function Lock Settings.
Media Type Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray
indicated on the LCD, and then select the correct
media type in the Paper Type setting on the
machine.
No Drum Unit
The imaging unit is not installed
correctly.
Reinstall the toner cartridge and imaging unit
assembly.
No HUB Support
A USB hub device is connected
to the USB direct interface.
Disconnect the USB hub device from the USB
direct interface.
443