Konica Minolta bizhub 5020i bizhub 5020i/4020i User Guide - Page 452
printing are Letter, Legal, Mexico Legal, India, Remove the Device. Turn
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Error Message Cause Action Self-Diagnostic The temperature of the fuser unit does not rise to a specified temperature within the specified time. Press and hold to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on. The fuser unit is too hot. Service Error ## Machine's firmware has a problem. • Contact customer support. Size Error The paper size defined in the printer driver is not supported by the defined tray. Choose a paper size supported by the defined tray. Size Error 2-sided The paper size specified in the machine's paper size setting is not available for automatic 2sided printing. The paper in the tray is not the correct size and is not available for automatic 2-sided printing. Press (if required). Load the correct size of paper in the tray and set the tray for that paper size. Choose a paper size supported by 2-sided printing. Paper sizes available for automatic 2-sided printing are Letter, Legal, Mexico Legal, India Legal and Folio. Size Mismatch The paper in the tray is not the correct size. Load the correct size of paper in the tray indicated on the LCD and set the size of paper for the tray. Supplies Drum End Soon The imaging unit is near the end of its life. Order a new imaging unit before the LCD displays Replace Drum. Supplies Replace Drum It is time to replace the imaging Replace the imaging unit with a new one. unit. The imaging unit counter was Reset the imaging unit counter. not reset when a new drum was See the instructions included with the new installed. imaging unit. Supplies Toner Low If the LCD displays this message, you can still print. The toner cartridge is near the end of its life. Order a new toner cartridge now so a replacement toner cartridge is available when the LCD displays Replace Toner. Too Many Trays The number of installed Optional Trays exceeds the maximum number. Reduce the number of Optional Trays. Touchscreen Initialization Failed The touchscreen was pressed before the power on initialization was completed. Make sure nothing is touching the touchscreen. Debris may be stuck between the lower part of the touchscreen and its frame. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out any debris. Unusable Device A USB device or USB Flash memory drive that is encrypted or not supported has been connected to the USB direct interface. Unplug the device from the USB direct interface. Unusable Device Remove the Device. Turn the power off and back on again. A defective USB device or a high power consumption USB device has been connected to the USB direct interface. • Unplug the device from the USB direct interface. • Press and hold to turn off the machine, and then turn it on again. 446