Konica Minolta bizhub C550 LK-101/LK-102 License Authentication Operation Guid - Page 56

Initialization When the message "License Management Error" is displayed on the control panel, the repair operation is first thing to do. However, in case the condition could not be solved after repair operation, the license initialization operation necessary to be performed to clear the condition. Overview of Initialization operation — LMS issue initialization codes, and then the initialization can be done by entering the code in MFP through the control panel. To acquire an initialization code, it is necessary to report the condition to your support contact. After the initialization, License Authentication Base function will be disabled. Therefore, to use the function again, it is necessary to perform License activation operation. — Who to perform the operation z Customer engineer or Sales person. To perform the initialization, it is necessary to communicate your support contact, and acquire the initialization code. MFP [Serial Number] [Request Code] [Result of Repair operation] [Service history] Information/ Request Support Contact Initialization Input Reply [Initialization Code] Necessary Hardware — MFP Necessary Information — Serial Number (13 digits) — Request code (30 digits) Issued by BT-CSO 56 Ver 1.03