Konica Minolta bizhub C652 bizhub C452/C552/C552DS/C652/C652DS Print Operation - Page 289
Others, Error message - paper alignment
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15.2 Cannot configure the settings/Cannot print according to the settings 15 Problem The punch position is not as expected. Combination fails; pages are not combined, but are printed separately. The overlay is not printed properly. Garbled characters are detected when printing. Images are not printed properly. Paper is not fed from the specified paper source. The user authentication or account track setting field is grayed out and cannot be specified. Possible Cause The orientation setting is not correct. Originals having different orientations are combined. Memory of the computer may be insufficient. Overlay data was created in color. It may be impossible to obtain any outline image from the OS. Memory of the computer may be insufficient. Paper will not be fed from the specified paper source if that paper source is loaded with paper of a different size or orientation. User authentication or account track may be disabled on the Windows printer driver. Remedy Check the punching position in the printer driver settings. Align the orientations of the original. Simplify the overlay to reduce the data size. For color overlay data, the overlay is printed in color even if Gray Scale is selected with the PCL driver. If garbled characters are detected while printing data using the PCL driver, set download fonts to bitmap fonts, and set printer fonts to OFF. Simplify the images to reduce the data size. Load the paper of the appropriate size and orientation into the desired paper source. In the "Configure" tab, enable user authentication or account track. 15.2.2 Others Problem Cannot install the printer driver. Possible Cause It has already been installed in Windows Vista/Server 2008 as a printer compatible with the Web service print function. Remedy If you try to install a printer driver in Windows Vista/Server 2008 by use of the Web service print function, it is recognized as installed before the actual installation is completed. Uninstall the printer in the "Network" Window, and then install it again. 15.2.3 Error message Message Cannot connect to the network. Cause and remedy A connection to the network was not able to be established. Make sure that the network cable is correctly connected. In addition, make sure that "Network Settings" in "Administrator Settings" have been correctly configured. bizhub C652/C652DS/C552/C552DS/C452 15-5