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Konica Minolta magicolor 1690MF magicolor 1690MF Facsimile User Guide - Page 98

Problems When Receiving Faxes - copier toner

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Symptom Cause Solution Transmission is not pos- The transmission proce- Check the transmission sible. dure may have been procedure, and then try performed incorrectly. sending the fax again. The fax number may be Check the fax number. wrong. The destination in the favorite list, the speed dial destination or the group dial destination may be incorrectly programmed. Check that the keys were correctly programmed. The telephone line may Check the telephone line be incorrectly con- connection. If it is dis- nected. connected, connect it. There may be a problem Contact the recipient. with the recipient's fax machine (such as, no paper or turned off). Problems When Receiving Faxes If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical representative. " For details on the error messages, refer to "Error Messages on the Message Window" on page 8-5. For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the Printer/Copier/Scanner User's Guide on the Documentation CD/DVD. Symptom The received fax is blank. Cause Solution There may be a problem with the telephone connection or with the caller's fax machine. Check that the machine can make clean copies. If it can, have the caller send the fax again. The caller may have Contact the caller. loaded the pages backward. Problems When Receiving Faxes 8-3

Section	Page
Contents	3
Ch.1 Introduction	8
Part Names	9
Front View	9
Rear View	10
Ch.2 Control Panel and Configuration Menu	12
About the Control Panel	13
Control Panel Indicators and Keys	13
Fax Mode Screen	16
Main Screen	16
Entering Fax Mode	19
Symbol list	19
Configuration Menu Overview	20
Utility Menu	28
MACHINE SETTING	29
ADMIN. MANAGEMENT	31
DIAL REGISTER	34
FAX TX OPERATION	35
FAX RX OPERATION	37
REPORTING	40
Specifying Settings in Utility Menu	41
General Procedure for Specifying Settings in Utility Menu	41
Memory Reception	41
Setting Up the Memory RX Mode	42
Turning Off the Memory RX Mode	43
Specifying Forwarding Settings	43
Ch.3 Sending Faxes	44
Basic Fax Operation	45
Sending a Fax Using the ADF	45
Sending a Fax Using the Original Glass	47
Adjusting the Image Quality	49
Adjusting the Resolution	49
Adjusting the Scan Density	50
Specifying a Recipient	50
Directly Entering a Fax Number	51
Using the Favorite List	51
Using the Speed Dial Function	52
Using the List Function of the Phone Book	52
Using the Search Function of the Phone Book	53
Using the Redial Function	54
Specifying Multiple Recipients	54
Sending a Fax to Multiple Recipients (Broadcast Transmission)	54
Sending a Fax to Multiple Recipients (Group Dial)	56
Sending a Fax at a Specified Time (Timer Transmission)	57
Sending a Batch Transmission	58
Memory Transmission and Direct Transmission	59
Memory Transmission	59
Direct Transmission	59
Changing the Transmission Method	59
Sending a Fax Manually	60
Sending a Fax Manually After Using the Telephone	60
Sending a Fax Manually Using the On Hook Key	61
Sending a Fax to a Combination of Fax Numbers (Chain Dial)	62
Canceling a Queued Transmission	63
About the Fax Header	64
Ch.4 Faxing From a Computer (PC-FAX)	66
Sending a Fax Directly From a Computer (PC-FAX)	67
PC-FAX Settings	67
Common Buttons	67
Settings Tab	67
Sender Information Tab	67
Address Book Tab	68
Displaying PC-FAX Settings	68
Windows Vista	68
Windows XP/Server 2003	68
Windows 2000	68
Basic PC-FAX Transmissions	69
Uninstalling the FAX Driver (for Windows)	71
Windows Vista/XP/Server 2003	71
Windows 2000	71
Ch.5 Receiving Faxes	72
Receiving Faxes Automatically	73
Receiving Faxes Manually	73
Forwarding Received Faxes	74
Printing Received Faxes	74
Printable Area	74
Adding the Sender’s Information When Printing Faxes	75
Method of printing during reception	76
REDUCTION RX: ON	76
REDUCTION RX: OFF	78
REDUCTION RX: CUT	79
Ch.6 Registering Recipients	82
About the Dial Register Function	83
Favorite List	83
Registering Destinations in the Favorite List	83
Deleting Destinations from the Favorite List	84
Speed Dialing	85
Registering a Speed Dial Destination	85
Changing/Deleting Speed Dial Information	86
Group Dialing	87
Registering a Group Dial Destination	87
Changing/Deleting Group Dial Information	89
Ch.7 Confirmation Mode	90
About the Machine’s Counters	91
Checking the Counter for Fax Printing	91
Checking the Counter for Total Scans	91
Checking the Transmission/Reception Result From the Message Window	91
About the Reports and Lists	92
Printing the Reports and Lists	92
TX RESULT REPORT	92
RX RESULT REPORT	93
ACTIVITY REPORT	93
MEMORY DATA LIST	93
MEMORY IMAGE PRINT	94
FAVORITE LIST	94
SPEED DIAL LIST	94
GROUP DIAL LIST	94
Ch.8 Troubleshooting	96
Problems When Sending Faxes	97
Problems When Receiving Faxes	98
Other Problems	99
Error Messages on the Message Window	100
Appendix	104
Technical Specifications	105
Entering Text	106
Key Operation	106
Entering Fax Numbers	106
Entering Names	107
Entering Email Addresses	107
Changing Input Mode	108
Inputting Example	108
Correcting Text And Input Precautions	109
Index	110
A to D	110
E to P	111