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Kyocera ECOSYS FS-C8525MFP FS-C8520MFP/C8525MFP Operation Guide - Page 335

Message, Checkpoints, Corrective Actions, Reference, Troubleshooting > Responding to Messages

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Troubleshooting > Responding to Messages C Message Checkpoints Corrective Actions Reference Page Calibrating... - The machine is under the adjustment to - maintain its quality. Please wait. Cannot connect to Authentication - Server.* Set machine time to match the server's 9-24 time. - Check the domain name. 9-34 - Check the host name. 9-34 - Check the connection status with the - server. Cannot duplex print on the following paper.* Did you select a paper size/ Press [Paper Selection] to select the 4-8 media type that cannot be duplex available paper. printed? Press [Continue] to print without using Duplex function. Cannot offset the following paper.* Did you select a paper size/ media type that cannot be offset? Press [Paper Selection] to select the available paper. Press [Continue] to print without using Offset function. 3-44 Cannot print the specified - number of copies.* Only one copy is available. Press - [Continue] to continue printing. Press [Cancel] to cancel the job. The machine may reproduce the same originals by arranging the following settings: - Uncheck [RAM Disk] in the [Device Settings] tab of the printer's properties. NOTE: If you unchecked the [RAM Disk], check the [RAM Disk] again after the printing is completed. If not, print speed may be reduced. Do you want to print the data stored in the USB memory? Only one copy is available. Press [Continue] to continue printing. Press [Cancel] to cancel the job. The machine may reproduce the same originals by arranging the following settings: - Reduce the number of copies to be printed at once. Furthermore, the machine may reproduce the same originals by arranging the following settings: - Select [Copy Priority] of Main Memory in System Menu. NOTE: Before changing the Main Memory setting, contact your administrator. 9-24 Cannot process this job.* - This job is canceled because it is - restricted by User Authorization or Job Accounting. Press [End]. 10-15

Section	Page
Contents	5
Quick Guide	11
Menu Map	14
1 Preface	25
Notice	26
Safety Conventions in This Guide	26
Environment	27
Precautions for Use	27
Legal Restriction on Copying/Scanning	32
Legal and Safety Information	33
Legal Information	33
Energy Saving Control Function	36
Automatic 2-Sided Copy Function	36
Resource Saving - Paper	36
Environmental benefits of \	36
Energy Star (ENERGY STAR®) Program	37
About this Operation Guide	38
Conventions in This Guide	38
Originals and Paper Sizes	40
2 Preparation before Use	41
Part Names	42
Machine	42
Operation Panel	46
Touch Panel	47
Determining the Connection Method and Preparing Cables	48
Connection Example	48
Preparing Necessary Cables	49
Connecting Cables	50
Connecting LAN Cable	50
Connecting USB Cable	51
Connecting the Power Cable	51
Power On/Off	52
Power On	52
Power Off	52
Installing Software	54
Software on DVD (Windows)	54
Installing Printer Driver in Windows	55
Uninstalling the Software	57
Installing Printer Driver in Macintosh	58
Setting TWAIN Driver	60
Setting WIA Driver	61
Energy Saver function	62
Low Power Mode and Auto Low Power Mode	62
Sleep and Auto Sleep	63
Machine Setup Wizard	64
Command Center RX (Settings for E-mail)	65
Sending E-mail	66
3 Common Operations	69
Loading Paper	70
Before Loading Paper	70
Loading Paper in the Cassettes	71
Loading Paper in the Multi Purpose Tray	73
Loading Originals	75
Placing Originals on the Platen	75
Loading Originals in the Document Processor	76
Checking the Equipment's Serial Number	78
Checking the Counter	79
Login/Logout	80
Login	80
Logout	81
Favorites	82
Registering Favorites	82
Editing and Deleting Favorites	86
Using Favorites	88
Application	89
Shortcuts	90
Registering Shortcuts	90
Editing and Deleting Shortcuts	92
Using Shortcuts	93
Quick Setup Wizard	94
Help Screen	96
Canceling Jobs	97
Using Various Functions	98
Common Functionality	99
Original Size	100
Original Orientation	102
Mixed Size Originals	103
2-sided/Book Original	105
Continuous Scan	108
Paper Selection	110
Paper Output	111
Collate/Offset	112
Margin	114
Staple	117
Density	119
Scan Resolution	120
Original Image	121
Sharpness	122
Background Density Adjust	123
Prevent Bleed-through	124
Zoom	125
File Format	126
Color Selection	128
Job Finish Notice	129
File Name Entry	131
Priority Override	132
4 Copying	133
Basic Operation	134
Copying Functions	136
Zoom	137
Duplex	140
Combine	144
EcoPrint	147
Hue Adjustment	148
Color Balance	149
Saturation	150
Auto Image Rotation	151
Interrupt Copy	152
5 Printing	153
Printing from Applications	154
Printing Data Saved on the Printer	159
Private Print	159
Proof and Hold	161
Automatic Delete Setting for Temporary Documents	164
6 Sending	165
Basic Operation	166
Preparation for Sending a Document to a PC	169
Making a note of the computer name and full computer name	169
Making a note of the user name and domain name	170
Creating a Shared Folder, Making a Note of a Shared Folder	171
Configuring Windows Firewall (for Windows 7)	174
Register the shared folder in the address book	178
Specifying Destination	181
Choosing from the Address Book	181
Choosing by One Touch Key	183
Entering a New E-mail Address	184
Specifying a New PC Folder	185
Checking and Editing Destinations	189
Sending to Different Types of Destinations (Multi Sending)	190
Registering Destinations in the Address Book	191
Adding a Contact	191
Adding a Group	195
Editing and Deleting Address Book Entries	198
Adding a Destination on One Touch Key	200
Adding a Destination	200
Editing and Deleting One Touch Key	202
Sending Functions	203
Sending Size	204
File Separation	206
E-mail Subject/Body	207
FTP Encrypted TX	208
WSD Scan	209
Scanning using TWAIN	212
7 Document Box	215
What is Document Box?	216
Printing Documents Stored in Removable USB Memory	217
Saving Documents to USB Memory (Scan to USB)	220
Removing USB Memory	223
Functions for Document Box	224
Duplex	225
Encrypted PDF Password	226
JPEG/TIFF Print	227
XPS Fit to Page	228
Storing Size	229
8 Status / Job Cancel	231
Checking Job Status	232
Details of the Status Screens	233
Checking Job History	236
Sending the Log History	237
Setting the Destination	238
Automatic Log History Transmission	239
Manual Log History Transmission	239
Setting E-mail Subject	240
Check of Device Status	241
Checking the Remaining Amount of Toner and Paper	243
9 Setup, Registration, and User Management	245
System Menu	246
Operation Method	246
System Menu Settings	247
Language	249
Report	249
User Property	251
Cassette/MP Tray Settings	252
Common Settings	253
Copy	259
Send	260
Favorites/Application	260
Internet	261
Printer	261
System	263
Date/Timer	268
Adjustment/Maintenance	270
Color Registration Procedure	272
User Login Administration	278
First User Login Administration	278
User Login Settings	279
Enabling/Disabling User Login Administration	280
Adding a User	282
Local User Authorization	286
My Panel	287
Editing and Deleting Users	288
Simple Login	291
Group Authorization	297
Obtain Network User Property	301
Job Accounting	303
First Job Accounting Setup	303
Job Accounting Settings	305
Enabling/Disabling Job Accounting	306
Login/Logout	307
Adding an Account	308
Editing and Deleting Accounts	310
Restricting the Use of the Machine	312
Counting the Number of Pages Printed	314
Printing an Accounting Report	316
Job Accounting Default Setting	318
Unknown Login User Name Job	320
10 Troubleshooting	321
Toner Container Replacement	322
Waste Toner Box Replacement	324
Replacing Staples	325
Cleaning	326
Glass Platen	326
Document Processor	326
Solving Malfunctions	328
Responding to Messages	334
Clearing Paper Jams	346
Jam Location Indicators	346
Multi Purpose Tray	347
Inside the Right Cover 1	347
Cassette 1	348
Inside the Right Cover 3	348
Cassette 2 or 3	349
Optional Document Finisher	349
Optional Document Finisher Staple Jam	350
Bridge Unit	350
Document Processor	351
11 Appendix	353
Optional Equipment	354
Overview of Optional Equipment	354
PF-470 Paper Feeder (single cassette)	355
PF-471 Paper Feeder (double cassette)	355
DF-470 Document Finisher	355
FAX System (U) FAX Kit	355
Expansion Memory	355
Card Authentication Kit (B)	356
IB-50 Gigabit Ethernet Board	357
USB Keyboard	357
Optional Function	357
Character Entry Method	359
Entry Screens	359
Entering Characters	361
Paper	362
Basic Paper Specifications	363
Choosing the Appropriate Paper	363
Special Paper	366
Specifications	370
Common functions	370
Copy functions	371
Printer functions	372
Scanner	372
Document Processor	373
Paper Feeder (single cassette) (option)	373
Paper Feeder (double cassette) (option)	373
Document Finisher (option)	374
Environmental Specifications	374
Glossary	375

Match case Limit results 1 per page

10-15

Troubleshooting > Responding to Messages

Message

Checkpoints

Corrective Actions

Reference

Page

Calibrating…

—

The machine is under the adjustment to

maintain its quality. Please wait.

—

Cannot connect to Authentication

Server.*

—

Set machine time to match the server’s

time.

9-24

—

Check the domain name.

9-34

—

Check the host name.

9-34

—

Check the connection status with the

server.

—

Cannot duplex print on the

following paper.*

Did you select a paper size/

media type that cannot be duplex

printed?

Press [Paper Selection] to select the

available paper.

Press [Continue] to print without using

Duplex function.

4-8

Cannot offset the following

paper.*

Did you select a paper size/

media type that cannot be offset?

Press [Paper Selection] to select the

available paper.

Press [Continue] to print without using

Offset function.

3-44

Cannot print the specified

number of copies.*

–

Only one copy is available. Press

[Continue] to continue printing. Press

[Cancel] to cancel the job.

The machine may reproduce the same

originals by arranging the following

settings:

- Uncheck [RAM Disk] in the [Device

Settings] tab of the printer's properties.

NOTE

: If

you unchecked the [RAM

Disk], check the [RAM Disk] again

after the printing is completed. If

not, print speed may be reduced.

—

Do you want to print the data

stored in the USB memory?

Only one copy is available. Press

[Continue] to continue printing. Press

[Cancel] to cancel the job.

The machine may reproduce the same

originals by arranging the following

settings:

- Reduce the number of copies to be

printed at once.

Furthermore, the machine may

reproduce the same originals by

arranging the following settings:

- Select [Copy Priority] of Main Memory

in System Menu.

NOTE

: Before changing the Main

Memory setting, contact your

administrator.

9-24

Cannot process this job.*

—

This job is canceled because it is

restricted by User Authorization or Job

Accounting. Press [End].

—