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Kyocera FS-C5016N FS-C5016N Operation Guide - Page 154

Print Quality Problems, Printed Results, Corrective Action, Completely blank printout

UPC - 632983002629

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Print Quality Problems 4.2 Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Printed Results Completely blank printout Corrective Action Check the toner containers. Open the printer top cover and check that the toner containers are correctly installed in the printer. For more information on installing the toner containers, see Chapter 5 Maintenance, section 5.1 Toner Container Replacement on page 5-2. Check that the application software is correctly operated. Full single-color printout Check the charger unit. Open the left cover and check that the charger unit is correctly installed. Check the advanced beam array lens cleaners. Open the left cover and make sure that the lens cleaners are securely pushed all the way into the printer. For full details, see Chapter 5 Maintenance, section 5.3.3 Cleaning the Advanced Beam Array Lenses on page 5-17 Dropouts, horizontal streaks, stray dots Clean the main charger units. Open the left cover. Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times. For full details, see Chapter 5 Maintenance, section 5.3.1 Cleaning the Main Charger Unit on page 5-11. Table 4-2 4-3

Section	Page
Chapter 1 Introduction	19
1.1 Features	20
1.1.1 General	20
1.1.2 Hardware	20
1.1.3 Software	21
1.1.4 Networking	22
1.2 Parts and Functions	23
1.2.1 Front	23
1.2.2 Left	24
1.2.3 Internal	25
1.2.4 Rear	26
Chapter 2 Handling Paper	27
2.1 General	28
2.1.1 Available paper types	28
2.1.2 Paper specifications	28
2.1.3 Minimum and Maximum Paper Sizes	29
2.1.4 Recommended Paper	29
2.2 Selecting the Right Paper	30
2.2.1 Guidelines	30
2.2.2 Paper properties	31
2.2.3 Other properties of paper	33
2.3 Loading Paper	34
2.3.1 Loading Paper into the Cassette	34
2.3.2 Loading Paper into the MP (Multi-Purpose) Tray	40
2.4 Special Paper	42
2.4.1 Selecting the Special Paper	42
2.5 Paper Type	47
Chapter 3 Using the Operator Panel	48
3.1 Understanding the Operator Panel	49
3.1.1 Message Display	49
3.1.2 Indicators in Message Display	50
3.1.3 Keys	53
3.2 Using the Menu Selection System	55
3.2.1 Menu Selection System	55
3.2.2 Menu System Road Map	57
3.3 Menu Map and Status Pages	62
3.3.1 Printing a Menu Map	62
3.3.2 Printing a Status Page	64
3.4 e-MPS	67
3.4.1 Using Quick Copy	68
3.4.2 Using Proof-and-Hold	70
3.4.3 Printing a Private Print/Stored Job	71
3.4.4 Retrieving Jobs from Virtual Mailbox (VMB)	75
3.4.5 Changing e-MPS Configuration	77
3.5 Changing the Interface Parameters	81
3.5.1 Changing Parallel Interface Mode	81
3.5.2 Changing Serial Interface Parameters	82
3.5.3 Changing Network Interface Parameters	84
3.5.4 Resolving IP Address	86
3.6 Making Default Settings	89
3.6.1 Default Emulation	89
3.6.2 Alternative Emulation for KPDL Emulation	90
3.6.3 Printing KPDL Errors	91
3.6.4 Default Font	92
3.7 Pagination	99
3.7.1 Number of Copies	99
3.7.2 Print Orientation	100
3.7.3 Page Protect Mode	101
3.7.4 Linefeed (LF) Action	102
3.7.5 Carriage-Return (CR) Action	103
3.7.6 Wide A4 Pitch	104
3.8 Setting Print Quality	105
3.8.1 Gloss Mode	105
3.9 Operating the Storage Device	106
3.9.1 Using the Memory Card	106
3.9.2 Using the Optional Hard Disk	113
3.9.3 Using the RAM Disk	113
3.10 Paper Handling	115
3.10.1 MP Tray Mode	115
3.10.2 Setting MP Tray Paper Size	116
3.10.3 Setting the MP Tray Paper Type	118
3.10.4 Setting the Cassette Paper Size	119
3.10.5 Setting the Cassette Paper Type	123
3.10.6 Selecting the Paper Feed Source	124
3.10.7 Duplex Printing	125
3.10.8 Overriding Difference between A4 and Letter	127
3.10.9 Creating Custom Paper Type	128
3.10.10 Resetting the Custom Paper Type	131
3.10.11 Selecting the Output Stack	132
3.11 Selecting Monochrome or Color Printing	133
3.12 Reading Life Counters	134
3.12.1 Displaying the Total Printed Pages	134
3.12.2 Resetting the Toner Counter	135
3.13 Other Modes	136
3.13.1 Selecting the Message Language	136
3.13.2 Automatic Form Feed Timeout Setting	137
3.13.3 Setting the Sleep Timer	138
3.13.4 Received Data Dump	140
3.13.5 Printer Resetting	141
3.13.6 Resource Protection	142
3.13.7 Alarm (Buzzer) Setting	143
3.13.8 Auto Continue Setting	144
3.13.9 Setting the Auto Continue Recovery Time	145
3.13.10 Duplex Printing Error Detection Setting	146
3.13.11 Color Registration	147
3.13.12 Printing the Service Status Page	150
3.13.13 Color Calibration	151
Chapter 4 Troubleshooting	152
4.1 General Guidelines	153
4.1.1 Tips	153
4.2 Print Quality Problems	154
4.3 Error Messages	158
4.4 Clearing Paper Jams	163
4.4.1 Possible Paper Jam Locations	163
4.4.2 General considerations for clearing jams	164
4.4.3 Jam at the Paper Cassette	165
4.4.4 Jam at the Paper Transfer Unit	166
4.4.5 Jam at the Rear Cover	167
4.4.6 Jam at the MP Tray	168
4.4.7 Jam at the Optional Envelope Feeder	168
4.4.8 Jam at the Optional Duplexer	168
Chapter 5 Maintenance	169
5.1 Toner Container Replacement	170
5.1.1 Frequency of toner container replacement	170
5.1.2 Understanding Messages Requesting Toner Container Replacement	171
5.1.3 Replacing the Toner Container	172
5.2 Replacing the Waste Toner Box	176
5.3 Cleaning the Printer	179
5.3.1 Cleaning the Main Charger Unit	179
5.3.2 Cleaning the Paper Transfer Unit	184
5.3.3 Cleaning the Advanced Beam Array Lenses	185
Appendix A Options	187
A.1 Options	188
A.2 Expansion Memory Modules	189
A.2.1 Installing the Memory Modules	190
A.3 General Description of Options	193
A.3.1 Memory Card	193
A.3.2 PF-60 Paper Feeder	194
A.3.3 DU-300 Duplex Unit	194
A.3.4 PT-300 Face-up Output Tray	195
A.3.5 Hard Disk	196
A.3.6 IB-20/IB-21E/IB-22 Network Interface Cards	197
Appendix B Computer Interface	198
B.1 Parallel Interface	199
B.1.1 Communication Modes	199
B.1.2 Interface Signals	200
B.2 USB Interface	202
B.2.1 Specifications	202
B.2.2 Interface Signals	202
B.3 Serial Interface (Option)	203
B.3.1 Interface Signals	203
B.3.2 Interface voltage levels	203
B.4 RS-232C Protocol	204
B.4.1 Parameters of the RS-232C Protocol	204
B.4.2 PRESCRIBE FRPO D0 Command	205
B.5 RS-232C Cable Connection	206
B.5.1 Preparing an RS-232C Cable	206
B.5.2 Connecting the Printer to the Computer	206
Appendix C Technical Specifications	210
C.1 Printer Specification	211
C.2 Printing Speeds	213