LG 37LD340H User Manual - Page 264

Troubleshooting (Cont.) Clone Programmer Troubleshooting Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card. Reset Clone Programmer After Static Shock After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock: • TLL-1100A: Turn the TLL-1100A OFF and then ON. • LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation. After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time. Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 23. Symptom Possible Cause(s) Possible Solution(s) Clone Programmer Clone copies setup in less than 30 seconds. Remote does not operate clone programmer. Clone menu does not appear on display panel screen, TLL-1100A shows error message, or LT2002 LED does not blink. Clone menu hard to read. No time set. Clone not working. Clone scans channels more than once. Not enough time to copy entire TV setup. TLL-1100A: Turn the TLL-1100A OFF and then ON. LT2002: Press RESET on clone programmer. Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer with TV. MPI cord not connected. TV not turned ON. Connect MPI cord properly, and ensure good connection. TV must be powered ON for clone programmer to work. (LT2002 only) Weak batteries. Install four (4) fresh AA high-quality alkaline batteries. (TLL-1100A only) No charge. Ensure the TLL-1100A is fully charged or connected to AC power. Weak signal. Connect TV to a reliable analog channel signal source. Time not available. Set time on a TV, and copy time to clone programmer. Clone programmer problem. • Try a different clone programmer. • Reset the clone programmer. Clone should only scan channels Ensure TV is set up correctly, and try cloning again. once. Master and Target TVs Cloning did not work. (LT2002 only) Clone time disappeared. New setup not present. Procedure interrupted. Wait until procedure complete message is displayed. Different TV models. Cloning is only possible with identical model TVs. Step(s) omitted or not performed. Refer to the applicable cloning procedure(s), and make sure all tasks were performed. Batteries were removed. Batteries must remain installed to retain time settings. Target TV not reset. Disconnect Target TV from AC power for 15 seconds. • After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV. • If the TV does not display a picture (blank screen) after a few seconds, just change channels. 52 206-4186