LG AS330DWR0 Owners Manual - Page 24

SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. EN 3 Connect your smartphone to the wireless router. LG ThinQ Application Features Smart Diagnosis If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem. Settings Allows you to set various options on the appliance and in the application. NOTE • If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. • The application is subject to change for appliance improvement purposes without notice to users. • Functions may vary by model. Before using LG ThinQ Application This feature is only available on models with Wi-Fi function. 1 Check the distance between the appliance and the wireless router (Wi-Fi network). • If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to connect or installation may fail. 2 Turn off the Mobile data or Cellular Data on your smartphone. NOTE • To verify the Wi-Fi connection, check that the Wi-Fi f icon on the control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. • The Wi-Fi connection may not connect or may be interrupted because of the home network environment. • The network connection may not work properly depending on the Internet service provider. • The surrounding wireless environment can make the wireless network service run slowly. • If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying it again. • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. • If the security protocol of the router is set to WEP, the network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again. 24