LG BPM35 Owners Manual - Page 44

Troubleshooting, General

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44 Troubleshooting Troubleshooting General Symptom Cause & Solution The unit does not work properly. yy Turn off the power of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and turn it on again. yy Disconnect the power cord of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again. The Power does not turned on. yy Plug the power cord into the wall outlet securely. yy Be sure that the AC adaptor is connected to the unit securely. The unit does not start playback. yy Insert a playable disc. (Check the disc type, color system, and regional code.) yy Place the disc with the playback side down. yy Place the disc on the disc tray correctly inside the guide. yy Clean the disc. yy Cancel the Rating function or change the rating level. The connected USB storage yy Try using different USB cable, some USB cables may not support 5 device is not recognized. enough current for normal USB operation. yy If you use an USB extension cable or USB HUB, the USB devices may not be recognized. yy An USB device which requires additional program installation when you have connected it to a computer is not supported. yy This unit supports only USB Flash Drive and USB External HDD with FAT32 or NTFS format. The angle cannot be changed. yy Multi-angles are not recorded on the DVD Video being played. Cannot play movie, photo or music files. yy The files are not recorded in a format that the unit can play. yy The unit does not support the codec of the movie file. The remote control does not work properly. yy The remote control is not pointed at the remote sensor of the unit. yy The remote control is too far from the unit. yy There is an obstacle in the path of the remote control and the unit. yy The batteries in the remote control are exhausted. The unit is plugged in, but the power will not turn on or off. The unit is not operating normally. You can reset the unit as follows. yy Unplug the power cord, wait at least five seconds, and then plug it in again. Troubleshooting

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Troubleshooting
44
Troubleshooting
5
Troubleshooting
General
Symptom
Cause & Solution
The unit does not work
properly.
y
Turn off the power of this unit and the connected external device (TV,
Woofer, DVD-player, Amplifier, etc.) and turn it on again.
y
Disconnect the power cord of this unit and the connected external
device (TV, Woofer, DVD-player, Amplifier, etc.) and then try
connecting again.
The Power does not turned on.
y
Plug the power cord into the wall outlet securely.
y
Be sure that the AC adaptor is connected to the unit securely.
The unit does not start
playback.
y
Insert a playable disc. (Check the disc type, color system, and regional
code.)
y
Place the disc with the playback side down.
y
Place the disc on the disc tray correctly inside the guide.
y
Clean the disc.
y
Cancel the Rating function or change the rating level.
The connected USB storage
device is not recognized.
y
Try using different USB cable, some USB cables may not support
enough current for normal USB operation.
y
If you use an USB extension cable or USB HUB, the USB devices may
not be recognized.
y
An USB device which requires additional program installation when
you have connected it to a computer is not supported.
y
This unit supports only USB Flash Drive and USB External HDD with
FAT32 or NTFS format.
The angle cannot be changed.
y
Multi-angles are not recorded on the DVD Video being played.
Cannot play movie, photo or
music files.
y
The files are not recorded in a format that the unit can play.
y
The unit does not support the codec of the movie file.
The remote control does not
work properly.
y
The remote control is not pointed at the remote sensor of the unit.
y
The remote control is too far from the unit.
y
There is an obstacle in the path of the remote control and the unit.
y
The batteries in the remote control are exhausted.
The unit is plugged in, but the
power will not turn on or off.
You can reset the unit as follows.
y
Unplug the power cord, wait at least five seconds, and then plug it in
again.
The unit is not operating
normally.