LG BX585 Owner's Manual - Page 76
Picture, Sound
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Troubleshooting 77 Picture Symptom Cause & Solution There is no picture. • Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen. • Connect the video connection securely. • Check the [HDMI Color Setting] in the [Setup] menu is set to the appropriate item that conforms to your video connection. • Your TV may not suppot the resolution you have set on the player. Change the resolution that your TV accepts. • The player's HDMI OUT jack is connected to a DVI device that does not support copyright protection. Picture noise appears • You are playing a disc recorded in a colour system that is different from your TV. • Set the resolution which your TV accepts. Blu-ray 3D disc playback • Connect the player to your TV with HDMI cable (Version 1.3 does not output 3D views. or higher). • Your TV may not support "HDMI 1.4 3D mandatory format". • The [3D Mode] option in the [Setup] menu is set to [Off ]. Set the option to [On]. Sound Symptom Cause & Solution 6 Troubleshooting There is no sound or the sound is distorted. • Connect the audio connection securely. • The input source setting on the amplifier or the connection to the amplifier is incorrect. • The unit is in scan, slow motion, or pause mode. • The sound volume is low. • Check that the connected amplifier is compatible with audio format output from the player. • The player's HDMI OUT jack is connected to a DVI device. The DVI jack does not accept audio signal. • Check the device connected to player's HDMI OUT jack is compatible with audio format output from the player.