LG DLG1502W Owners Manual - English Spanish - Page 42

Before Calling For Service

Get LG DLG1502W PDF manuals and user guides View all LG DLG1502W manuals
Add to My Manuals
Save this manual to your list of manuals

Page 42 highlights

42 TROUBLESHOOTING TROUBLESHOOTING Before Calling For Service Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service. Problem Possible Causes Solutions Dryer will not turn on • Power cord is not properly plugged in. • H ouse fuse is blown, circuit breaker has tripped, or power outage has occurred. • Make sure that the plug is plugged securely into a grounded outlet matching the dryer's rating plate. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Dryer does not heat • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Gas supply or service turned off (gas models only). • Energy Saver option selected • R eset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • C onfirm that the house gas shutoff and the dryer gas shutoff are both fully open. • If using the Cotton/Normal cycle, deselect the Energy Saver option. The Energy Saver option is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode. Greasy or dirty • Fabric softener used incorrectly. spots • Clean and dirty clothes being on clothes dried together. • C onfirm and follow the instructions provided with your fabric softener. • M ake sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same or subsequent loads. • S tains on dried clothes are actually stains that were not removed during the washing process. Make sure that clothes are being completely cleaned according to the instructions for your washer and detergent. Display shows • Thermistor is malfunctioning. • Turn off the dryer and call for service. error code tE1 or tE2 Lint on clothes • Lint filter not cleaned properly. • Laundry not sorted properly. • Excess static in clothes. • Dryer is overloaded. • Tissue, paper, etc., left in pockets. • M ake sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • S ome fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). • See the Excess static in clothes after drying section below. • Divide larger loads into smaller loads for drying. • Check pockets thoroughly before washing and drying clothes. Excess static in clothes after drying • Fabric softener not used or used incorrectly. • Clothes dried too long (overdried). • Drying synthetics, permanent press, or synthetic blends. • Use a fabric softener to reduce static electricity correctly. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. • Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. • These materials can cause static buildup. Try using a fabric softener. Display shows • Power cord connection is error incorrect. code PS • Check the connection of power cord to the terminal block. MFL67731056_en_150715.indd 42 2015.7.15 3:39:30 PM

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
42
TROUBLESHOOTING
Before Calling For Service
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your dryer does not function properly or does not function at all, check the following before you call for
service.
Problem
Possible Causes
Solutions
Dryer will not
turn on
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Make sure that the plug is plugged securely into a
grounded outlet matching the dryer’s rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
Dryer does
not heat
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Gas supply or service turned off
(gas models only).
• Energy Saver option selected
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Confirm that the house gas shutoff and the dryer gas
shutoff are both fully open.
• If using the Cotton/Normal cycle, deselect the Energy
Saver option. The Energy Saver option is selected by
default. This option reduces energy use by adding an air
dry section to the beginning of the cycle. It is normal to
feel no heat at the beginning of the cycle while in Energy
Saver mode.
Greasy or dirty
spots
on clothes
• Fabric softener used incorrectly.
• Clean and dirty clothes being
dried together.
• Confirm and follow the instructions provided with your
fabric softener.
• Make sure to use your dryer to dry only clean items,
because dirty items can soil clean clothes placed in the
same or subsequent loads.
• Stains on dried clothes are actually stains that were not
removed during the washing process.
Make sure that clothes are being completely cleaned
according to the instructions for your washer and
detergent.
Display shows
error
code tE1 or tE2
• Thermistor is malfunctioning.
• Turn off the dryer and call for service.
Lint on clothes
• Lint filter not cleaned properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left in pockets.
• Make sure the lint filter is cleaned before every load. With
some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white cotton
towel) and should be dried separately from clothes that
are lint trappers (i.e., a pair of black linen pants).
• See the Excess static in clothes after drying section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and drying
clothes.
Excess static in
clothes after
drying
• Fabric softener not used or used
incorrectly.
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
• Use a fabric softener to reduce static electricity correctly.
Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
• Overdrying a load of laundry can cause a buildup of static
electricity. Adjust settings and use a shorter drying time,
or use SENSOR DRY cycles.
• These materials can cause static buildup. Try using a fabric
softener.
Display shows
error
code PS
• Power cord connection is
incorrect.
• Check the connection of power cord to the terminal block.
TROUBLESHOOTING
MFL67731056_en_150715.indd
42
2015.7.15
3:39:30 PM