LG DLGX4371K Owners Manual - Page 42

42 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service. Problem Dryer will not turn on Dryer does not heat Greasy or dirty spots on clothes Display shows error code tE1 or tE2 Lint on clothes Excess static in clothes after drying Display shows error code PS Possible Causes • Power cord is not properly plugged in. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Gas supply or service turned off (gas models only). • Energy Saver option selected • Fabric softener used incorrectly. • Clean and dirty clothes being dried together. • Thermistor is malfunctioning. Solutions • M ake sure that the plug is plugged securely into a grounded outlet matching the dryer's rating plate. • R eset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. • If using the Cotton/Normal cycle, deselect the Energy Saver option. The Energy Saver option is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in Energy Saver mode. • C onfirm and follow the instructions provided with your fabric softener. • M ake sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same or subsequent loads. • S tains on dried clothes are actually stains that were not removed during the washing process. Make sure that clothes are being completely cleaned according to the instructions for your washer and detergent. • Turn off the dryer and call for service. • Lint filter not cleaned properly. • Laundry not sorted properly. • Excess static in clothes. • Dryer is overloaded. • Tissue, paper, etc., left in pockets. • M ake sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • S ome fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). • See the Excess static in clothes after drying section below. • Divide larger loads into smaller loads for drying. • C heck pockets thoroughly before washing and drying clothes. • Fabric softener not used or used incorrectly. • Clothes dried too long (overdried). • Drying synthetics, permanent press, or synthetic blends. • Use a fabric softener to reduce static electricity correctly. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. • Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. • These materials can cause static buildup. Try using a fabric softener. • Power cord connection is incorrect. • Check the connection of power cord to the terminal block. Refer to pages 25-28 in this manual. MFL67731085_en_170711.indd 42 2017.7.11 4:5:18 PM