LG DLGX8388WM Owner's Manual (English) - Page 19

TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) Problem Possible Causes Solutions Drying time is not consistent • Heat settings, load size, or dampness of clothing is not consistent. Clothes take too long to dry • Load is not properly sorted. • Large load of heavy fabrics. • Dryer controls are not set properly. • Lint filter needs to be cleaned. • Exhaust ducts blocked, dirty, or duct run is too long. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Dryer is overloaded. • Dryer is underloaded. Clothes are wrinkled • Clothes dried too long (overdried). • Clothes left in dryer too long after cycle ends. Clothes are shrinking • Garment care instructions are not being followed. The screen displays: • Water supply error. ERROR WATER SUPPLY ERROR. FILL STEAM FEEDER WITH FILTERED WATER. SEE OWNERS MANUAL. ADD WATER SENSOR DRY 20% DRYING 0:35 EST. TIME REMAINING NORMAL MEDIUM _ _ _ LOW • The drying time for a load will vary depending on the heat setting, the type of heat used (electric, natural, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust ducts and lint filter. • Separate heavy items from lightweight items. Larger and heavier items take longer to dry. • Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. • Use the appropriate control settings for the type of load you are drying. • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Confirm that the exhaust ductwork is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Divide larger loads into smaller loads for drying. • If you are drying a very small load, add a few extra items to ensure proper tumbling action. • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time, and remove items while they still retain a slight amount of moisture. • Remove items from the dryer immediately at the end of the cycle. Use the WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for up to 3 hours. • To avoid shrinkage, please carefully follow the fabric care instructions for your garment, because some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting and/or the RACK DRY option. • Check steam feeder drawer: (1) M ake sure steam feeder is filled with water to MAX line. (2) M ake sure steam feeder is seated properly and drawer is fully closed. (3) Turn the dryer off then restart the Steam cycle. • Do not use distilled water; the water level sensor in steam generator will not work. • Pump not working. Unplug dryer and call for service. 36 TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) Problem Possible Causes Water drips from nozzle when Steam Cycle starts. Steam doesn't generate but no error code is shown. Garments still wrinkled after Steam Fresh™. There are no creases left on garment after Steam Fresh™. Garments have static after REDUCE STATIC. • This is normal. • Water level error. • Too many or too different types of garments in dryer. • The function of this cycle is to remove wrinkles from fabric. • This is normal. Garments are too damp or too dry after REDUCE STATIC. Garments are not uniformly damp after EASY IRON. Water drips from door during EASY IRON. • Correct drying options not selected. • This is normal. • This is normal. Steam is not visible • This is normal. during Steam Cycle. Solutions • This is steam condensation. The dripping water will stop after a short time. • Unplug dryer and call for service. • Small loads of 1 to 5 items work best. • Load fewer garments. Load similar-type garments. • Use an iron to make creases. • Depends on individual moisture level in skin. • Select load weight manually before starting REDUCE STATIC option. • Depends on the amount or type of garments. • This is steam condensation on door surface. • Steam vapor is difficult to see when the door is closed. The drum does not turn during Steam Cycle. Cannot see steam vapor at the beginning of cycle. The display shows BULKY LOAD. Top plate of the dryer is very warm. Odors remain in clothing after STEAM FRESH™. • This is normal. • This is normal. • MORE TIME button pressed. • This is normal. • STEAM FRESH™ did not remove odor completely. • The drum is turned off so that the steam vapor remains in the drum. • Steam is released at different stages of the cycle for each option. • Pressing the MORE TIME button several times will set the cycle for a large load such as a comforter. • The top plate of the dryer will get warm during steam functions. • Fabrics containing strong odors should be washed in a normal cycle. 37