LG GW525 User Guide - Page 98

Trouble shooting

Page 98 highlights

Trouble shooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy for you to correct yourself. Message SIM error Possible causes There is no SIM card in the phone or it is inserted incorrectly. No network connection Signal weak Outside GSM network area Codes do not match To change a security code, you will need to confirm the new code by entering it again. The two codes you have entered do not match. Function cannot be set Not supported by Service Provider, or registration required Calls not available Dialling error New SIM card inserted Charge limit reached Phone cannot be switched on On/Off key not pressed long enough Battery flat Battery contacts dirty Possible Solutions Make sure the SIM card is correctly inserted. Move towards a window or into an open area. Check the service provider coverage map. Contact your Service Provider. Contact your Service Provider. New network not authorised. Check for new restrictions. Contact Service Provider or reset limit with PIN 2. Press the On/Off key down for at least two seconds. Charge battery. Check the charging indicator on the display. Clean the contacts. 98 LG GW525 | User Guide

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98
LG GW525
|
User Guide
Trouble shooting
This chapter lists some problems you might encounter while using your
phone. Some problems require you to call your service provider, but most
are easy for you to correct yourself.
Message
Possible causes
Possible Solutions
SIM error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is correctly
inserted.
No network
connection
Signal weak
Outside GSM network area
Move towards a window or into an
open area. Check the service provider
coverage map.
Codes do not
match
To change a security code,
you will need to confirm
the new code by entering
it again. The two codes you
have entered do not match.
Contact your Service Provider.
Function
cannot be set
Not supported by Service
Provider, or registration
required
Contact your Service Provider.
Calls not
available
Dialling error
New SIM card inserted
Charge limit reached
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Phone cannot
be switched on
On/Off key not pressed long
enough
Battery flat
Battery contacts dirty
Press the On/Off key down for at least
two seconds.
Charge battery. Check the charging
indicator on the display.
Clean the contacts.