LG LFX28978ST Owner's Manual - Page 42

BEFORE CALLING FOR SERVICE (CONT.) Problem Possible Causes Solutions Food stored in refrigerator drawers freezes. • Refrigerator control is set too cold. • Adjust the refrigerator to a warmer setting. Temperatures in the refrigerator or freezer are too warm. • Freezer or refrigerator control is set too warm. • Doors are opened too frequently or for too long. • Door is slightly open. • Large amounts of warm or hot food may have been stored recently. • Refrigerator has recently been disconnected for a period of time. • Adjust the freezer or refrigerator control to a colder setting until the freezer or refrigerator temperature is satisfactory. • Warm air enters the refrigerator/freezer whenever the door is opened. Open the door less often. • Close the door completely. • Wait until the refrigerator or freezer has had a chance to cool food to the set temperature. • It takes a few hours for the refrigerator to reach the set temperatures. Temperature in the refrigerator is too warm, but the freezer temperature is satisfactory. • Refrigerator control is set too warm. • Adjust the refrigerator control to a colder setting. Louder sound levels when compressor comes on. • Refrigerator operates at higher pressures during the start of the ON cycle. • This is normal. Vibrating or rattling noise. • Floor is uneven or weak. The refrigerator rocks on the floor when it is moved slightly. • Items placed on the top of the refrigerator are vibrating. • Dishes are vibrating on the shelves in the refrigerator. • The refrigerator is touching the wall or cabinets. • Be sure floor is level and solid and can adequately support the refrigerator. • Remove items. • It is normal for dishes to vibrate slightly. Move dishes slightly. Make sure refrigerator is level and firmly set on floor. • Move the refrigerator so that it does not touch the wall. Moisture collects on the inside walls of the refrigerator. • The weather is hot and humid which increases the rate of frost buildup and internal sweating. • Door is slightly open. • Door is opened too often or for too long. • This is normal. • Close the door. • Open the door less often. Moisture forms on the outside of the refrigerator or between the doors. • Weather is humid. • Door is slightly open. 42 • This is normal in humid weather. When humidity is lower, the moisture should disappear. • Close the door completely.