LG LRKNS1400V Owners Manual - Page 34

34 SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. 3 Connect your smartphone to the wireless router. LG ThinQ Application Features Push Messages If the door remains open for more than ten minutes, you will receive a push message. Smart Diagnosis™ This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Settings Allows you to set various options on the refrigerator and in the application. NOTE ••If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. ••This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. ••If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to register or installation may fail. 2 Turn off the Mobile data or Cellular Data on your smartphone. NOTE ••To verify the Wi-Fi connection, check that the Wi-Fi icon on the control panel is lit. ••The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. ••LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. ••The surrounding wireless environment can make the wireless network service run slowly. ••If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. ••The network connection may not work properly depending on the Internet service provider. ••The Wi-Fi connection may not connect or may be interrupted because of the home network environment. ••If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. ••If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) ••Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. ••If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.