LG V20 Owners Manual - Page 132
interruptions mode., Hangs up or
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Message Files do not open Possible causes Unsupported file format The screen does not turn on when I receive a call. Proximity sensor problem No sound Vibration mode Hangs up or Intermittent software freezes problem Possible corrective measures Check the supported file formats. If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. Check the settings status in the sound menu to make sure you are not in vibration or no interruptions mode. If the screen freezes or the phone does not respond when you try to operate it, remove the battery and reinsert it. Then power the phone back on. Alternatively, try to perform a software update through the website. Appendix 131
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