LG WKEX200HRA Owners Manual - Page 58

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us_main.book.book Page 57 Tuesday, April 6, 2021 1:44 PM ENGLISH Common TROUBLESHOOTING 57 Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly. • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart. • If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

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57
TROUBLESHOOTING
ENGLISH
Common
Wi-Fi
Problem
Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
•
Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
•
Turn off the
Mobile data
on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
•
The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance and the router are too far apart.
•
If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
us_main.book.book
Page 57
Tuesday, April 6, 2021
1:44 PM