LG WM3400CW Owners Manual - Page 30
Smart Functions
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30 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. LG ThinQ Application Features • Smart DiagnosisTM - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Smart DiagnosisTM Function This feature is only available on models with the c or d logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE • For reasons not attributable to LGE's negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability. • The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. 1 Press the Power button to turn on the appliance. • Do not press any other buttons. 2 Place the mouthpiece of your smartphone close to the c or d logo. 1M0 amxm. 1M0 amxm. 3 Press and hold the Temp. button for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete. • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. 4 After the data transfer is complete, the diagnosis will be displayed in the application. NOTE • For best results, do not move the smartphone while the tones are being transmitted.