LG WM3900HWA Owners Manual - Page 31

ENGLISH SMART FUNCTIONS LG SmartThinQ Application The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ ••For appliances with the or logo 1 Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. 2 Turn off the Mobile data or Cellular Data on your smartphone. SMART FUNCTIONS 31 ••If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. ••The network connection may not work properly depending on the Internet service provider. ••The Wi-Fi connection may not connect or may be interrupted because of the home network environment. ••If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. ••If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) ••Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. ••If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again. 3 Connect your smartphone to the wireless router. Installing the LG SmartThinQ Application Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. NOTE ••To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit. ••The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. ••LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. ••The surrounding wireless environment can make the wireless network service run slowly.