LG WT1701CV Owners Manual - Page 31

Normal Sounds You May Hear, Before Calling For Service

Page 31 highlights

TROUBLESHOOTING 31 ENGLISH NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating. They are normal. CLICKING: Lid lock relay when the lid locks and unlocks. SPRAYING OR HISSING: Water spraying or circulating during the cycle. HUMMING OR GURGLING: Drain pump is pumping water from the washer at times during a cycle. WATER SLOSHING SOUND: A liquid in the balance ring around the wash basket helps the basket spin smoothly. SOUND OF WATER BEING ADDED AFTER THE WASHER HAS ALREADY BEEN IN OPERATION yy The washer adapts to the load size and type to add more water to the cycle as needed. yy The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. yy The washer may be diluting laundry additives to add to the wash load. BEFORE CALLING FOR SERVICE Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service: Problem Rattling and clanking noise Thumping sound Vibrating noise Water leaking Possible Cause Solutions Foreign objects, such as keys, Stop washer, check tub and drain filter for foreign ob- coins, or safety pins may be in tub jects. If noise continues after washer is restarted, call or pump. for service. Heavy wash loads may produce a This is normal. If sound continues, washer is probably thumping sound. out of balance. Stop and redistribute wash load. Wash load may be out of balance. Pause the cycle and redistribute the load after the lid unlocks. Packaging materials were not re- See the Unpacking and Removing Shipping Material moved. section in the installation requirements section. Wash load may be unevenly dis- Pause the cycle and redistribute the load after the lid tributed in the tub. unlocks. Not all leveling feet are resting See Leveling the Washer in the Installation Instructions firmly and evenly on the floor. section. Floor not rigid enough. Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements section. Inlet hose connection is loose at Check hoses for leaks, cracks and splits. faucet or washer. Check and tighten hose connections. House drain pipes are clogged. The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe. Drain hose has come out of drain Tie drain hose to inlet hose or standpipe to prevent it or is not inserted far enough. from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 inches past the flange. A large item such as a pillow or Use the BULKY/BEDDING cycle for large or bulky blanket is above the top of the tub. items. Use extra care and never wash more than half a load of items that float, such as pillows. Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.

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31
ENGLISH
TROUBLESHOOTING
NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the wash-
er is operating. They are normal.
CLICKING:
Lid lock relay when the lid locks and unlocks.
SPRAYING OR HISSING:
Water spraying or circulating during the cycle.
HUMMING OR GURGLING:
Drain pump is pumping water from the washer at
times during a cycle.
WATER SLOSHING SOUND:
A liquid in the balance ring around the wash basket
helps the basket spin smoothly.
SOUND OF WATER BEING ADDED AFTER
THE WASHER HAS ALREADY BEEN IN
OPERATION
y
The washer adapts to the load size and type to
add more water to the cycle as needed.
y
The wash load may be unbalanced. If the washer
senses that the load is unbalanced, it will stop and
refill to redistribute the load.
y
The washer may be diluting laundry additives to
add to the wash load.
BEFORE CALLING FOR SERVICE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose prob-
lems at an early stage. If your washer does not function properly or does not function at all, check the fol-
lowing before you call for service:
Problem
Possible Cause
Solutions
Rattling and clanking
noise
Foreign objects, such as keys,
coins, or safety pins may be in tub
or pump.
Stop washer, check tub and drain filter for foreign ob-
jects. If noise continues after washer is restarted, call
for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
Wash load may be out of balance.
Pause the cycle and redistribute the load after the lid
unlocks.
Vibrating noise
Packaging materials were not re-
moved.
See the Unpacking and Removing Shipping Material
section in the installation requirements section.
Wash load may be unevenly dis-
tributed in the tub.
Pause the cycle and redistribute the load after the lid
unlocks.
Not all leveling feet are resting
firmly and evenly on the floor.
See Leveling the Washer in the Installation Instructions
section.
Floor not rigid enough.
Make sure that the floor is solid and does not flex. See
Flooring in the Installation Requirements section.
Water leaking
Inlet hose connection is loose at
faucet or washer.
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
House drain pipes are clogged.
The washer pumps out water very rapidly. Check for
water backing up out of the drain pipe during drain. If
water is seen coming out of the drain, check for proper
drain hose installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Drain hose has come out of drain
or is not inserted far enough.
Tie drain hose to inlet hose or standpipe to prevent it
from coming out during drain. For smaller drain pipes,
insert the drain hose into the pipe as far as the drain
hose flange. For larger drain pipes, insert the drain
hose into the pipe 1-2 inches past the flange.
A large item such as a pillow or
blanket is above the top of the tub.
Use the BULKY/BEDDING cycle for large or bulky
items. Use extra care and never wash more than half a
load of items that float, such as pillows.
Stop the washer and check the load. Make sure the
load does not crest above the top edge of the tub.