LG WT7060CW Owners Manual - Page 25

TROUBLESHOOTING 25 ENGLISH TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Noises You Might Hear Noise Clicking Spraying or Hissing Humming or Gurgling Water sloshing Water being added after the washer has already begun to operate Possible Cause Lid (Door) lock relays when the lid (door) locks and unlocks. Water spraying or circulating during the cycle. Drain pump is pumping water from the washer at times during a cycle. A liquid in the balance ring around the wash basket helps the basket spin smoothly. The washer adapts to the load size and type to add more water to the cycle as needed. The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. The washer may be diluting laundry additives to add to the wash load. Rattling and clanking noise Foreign objects, such as keys, coins, or safety pins may be in tub or pump. Thumping sound Heavy wash loads may produce a thumping sound. Wash load may be out of balance. Vibrating noise Packaging materials were not removed. Wash load may be unevenly distributed in the drum. Not all leveling feet are resting firmly and evenly on the floor. Floor not rigid enough. Squeaking noise Packaging materials were not removed. Banging noise when washer is filling with water (Water Hammer) Plumbing in the home moves or flexes when the water valves in the washer shut off. Household water supply pressure is very high. Solutions Normal Operation Normal Operation Normal Operation Normal Operation Normal Operation Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service. This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Pause the cycle and redistribute the load after the lid (door) unlocks. See Unpacking and Removing Shipping Material in the Installation section. Pause the cycle and redistribute the load after the lid (door) unlocks. See Leveling the Appliance in the Installation section. Make sure that the floor is solid and does not flex. See Flooring in the Installation section. See Unpacking and Removing Shipping Material in the Installation section. Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Adjust household water supply regulator to a lower pressure or contact a plumber.