LG WT7060CW Owners Manual - Page 30

Wi-Fi For the product that contains the wireless LAN module

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30 TROUBLESHOOTING Wi-Fi (For the product that contains the wireless LAN module) Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause The password for the Wi-Fi network was entered incorrectly. Mobile data for your smartphone is turned on. The wireless network name (SSID) is set incorrectly. The router frequency is not 2.4 GHz. The distance between the appliance and the router is too far. Solutions Delete your home Wi-Fi network and begin the registration process again. Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

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30
TROUBLESHOOTING
Wi-Fi (For the product that contains the wireless LAN module)
Problem
Possible Cause
Solutions
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi
network was entered incorrectly.
Delete your home Wi-Fi network and begin the
registration process again.
Mobile data for your smartphone
is turned on.
Turn off the
Mobile data
on your smartphone
before registering the appliance.
The wireless network name (SSID)
is set incorrectly.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
The router frequency is not 2.4
GHz.
Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check the
router frequency, check with your Internet service
provider or the router manufacturer.
The distance between the
appliance and the router is too far.
If the appliance is too far from the router, the
signal may be weak and the connection may not
be configured correctly. Move the router closer
to the appliance or purchase and install a Wi-Fi
repeater.